Telecaller Executive Job in Talish Solutions
- Talish Solutions
- 1 to 5 Yrs
- Vadodara
- 2 months ago
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Job Description
- Manage inbound and outbound calls to assist patients and customers.
- Provide information about medical services and procedures.
- Schedule and confirm appointments for patients.
- Handle customer inquiries and resolve issues promptly.
- Maintain accurate records of conversations and transactions.
- Follow up with patients and healthcare professionals for feedback.
- Ensure compliance with healthcare policies and confidentiality guidelines.
- High school diploma or equivalent; additional education in healthcare is a plus.
- Proven experience as a tele caller or in a customer support role.
- Excellent verbal communication skills.
- Strong organizational skills and attention to detail.
- Empathetic and patient-centered approach.
- Telephone etiquette.
- Customer service.
- Data entry.
- Appointment scheduling.
- Problem resolution.
- CRM software proficiency.
- Basic medical terminology.
We have an opening for the Telecaller Executive for our client in Vadodara.
Position: Telecaller Executive
Location: Waghodia (Vadodara)
A Telecaller in a publicly listed healthcare company in the Waghodia area of Vadodara, Gujarat, is responsible for managing inbound and outbound calls to assist patients and customers. This includes providing information about medical services, scheduling appointments, and addressing customer inquiries. The role requires excellent communication skills, empathy, and the ability to work in a fast-paced environment.
Key Responsibilities:
Qualifications:
Skills:
Kindly share your CV at hidden_email
Smit Bhavre
Talish Solutions
+91 hidden_mobile / hidden_email
www.talishsolutions.com
Employement Category:
Employement Type: Full timeIndustry: Medical / Healthcare
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Telecaller Executive Job in Talish Solutions
Contact Details:
Company: Talish SolutionsLocation(s): Vadodara
Keyskills: customer service telecalling bpo customer service customer care
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