AM Quality-Domestic Process
Job Description
Manages a team, Strong Data Analytical Skills, KPI Driven, Client interaction internal and external
Preparing review decks, Dashboards, Conducting ATA, Governance on audits and weekly review with the team
Experience -5+ years
Should have through knowledge about quality tools
Qualification-Six Sigma Green belt, Graduate
Age -30-35
Technical Skills -Well versed with MS office/Should have knowledge about Macros
Management Skills - Employee Centric, Strong team bonding & Should be a working collectively with the team
Keyskills: call monitoring communication skills call audit
We at Epicenter are one of India's Leading Customer Contact Centre’s providing Voice and Non Voice Services in the areas of Collections, Sales and Customer ServiceCompany URL: www.epicentertechnology.comJob Location: Bhayander West