Principal Consultant - IT Infrastructure
- Genpact
- 4 to 8 Yrs
- Other Haryana
- 1 month ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant- IT Infrastructure & Cloud Engineering SME Seeking highly skilled & experienced IT infrastructure design & implementation subject matter expert to join our build & engineering team to work on large scale IT infrastructure. Engineering SME is expected to work on business transition projects Participate in business operations, client discussions to understand the IT requirements, translate them to technical design, create documentation and implement the solution on ground to meet the business requirements. SME is expected to own end to end responsibility of project delivery and ensure smooth go live. Job Description IT infrastructure design & implementation SME, to design and implement large scale network setup for contact centers. Work on business transition projects to design and implement IT infrastructure to meet functional requirements. Participate in business, client discussions to understand the IT requirements, translate them to technical design and implement. Own end to end responsibility of project delivery and ensure smooth go live. Create HLD, LLD documents for client and internal teams. Participate in extensive technical discussion with client and internal teams. Working with internal / external resources to deliver the assigned task Participate in internal discussion for root cause identification and problem management. Interact with ISPs, OEM for solution discussions, follow-up, issues troubleshooting. Identifying open risk in the production network and provide input for mitigation. Finding the scope improvement by initiating the Lean/Six Sigma projects to add the efficiency in to system/process. Help & support internal teams, peers for technical guidance. Responsibilities The candidate should be holding at least 4 yrs. of hardcore 24X7 network Ops experience Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call Participate in Bridge calls with clients for joint troubleshooting of network issues Work with different Vendors and service Provider for faster and accurate resolution Playing key role for network related incidents and providing key inputs for Problem Management Identifying open risk in the production network and provide input for mitigation Documenting all Changes done in production environment through Change Management process Must have worked on large scale infra Candidate must have worked/handled the IT projects Global customer interaction is one of the key expectation from candidate The candidate should hold very rich experience in corporate LAN & WAN infra Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN) He/she need to lead function and drive the project/operations end to end Candidate should be very strong in written & oral communication Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (6500/4500/3850 Model) Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP) Qualifications we seek in you! Minimum Qualifications Bachelors degree in computer science, Information Technology, or a related field. Advanced degree is a plus. Preferred Qualifications/ Skills CCNP (highly preferred, must) Network certification [Palo alto, Juniper, Fortinet] highly preferred AWS, Azure cloud certifications [highly preferred, must] Experience with CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps [preferred] Candidate should be very strong in written & oral communication Candidate must have good presentation skills Job Principal Consultant Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Feb 21, 2025, 12:12:06 AM Unposting Date Mar 23, 2025, 1:29:00 PM Master Skills List Corporate Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Principal Consultant - IT Infrastructure &
Contact Details:
Company: GenpactLocation(s): Other Haryana
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Keyskills: IT infrastructure design Technical design Documentation Project delivery Client interaction Problem management Cisco Routers Cisco Switches Routing Switching CCNP AWS Jenkins Azure DevOps ACI
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