Technical Officer Waterproofing (Bangalore) @ Uplers

Job Description

Designation: Technical Officer Updated: November 25, 2024 Location: Karnataka, India Organization: Paints HO Job Description: JD for Technical Officer Waterproofing Overview of the role: Waterproofing Technical Engineer: Field technical resource who would primarily be responsible for supporting the business of waterproofing products by imparting practical training to the contractors, lending technical expertise to internal & external stakeholders, handling on-ground complaint escalations and being a strong technical pillar in product filed trials. Key Responsibilities: 1. Training Conducting practical training for top contractors On-the-job training of TSM - Trade and Territory Manager-Painter Partnership (TM-PP) 2. Business Development a. Connected closely with the top-contractors and be the Birla Opus waterproofing technical spoc for them b. Assisting in site conversion by digital & physical means and guiding the local team c. Technical intervention at critical sites at pre-application stage for issue identification & resolution 3. Complaint Resolution a. Handling escalation from TM-PP b. Visiting critical sites and proving credibility as a subject matter expert 4. Tech Support a. Query handling from all external & internal stakeholders b. Vendor and new product technical evaluation for category creation c. Support in gathering technical product insights Qualifications & Experience B.Tech. / Diploma in Civil Engineering with 2-7yrs of field experience in waterproofing industry OR Must have handled a similar role with relevant experience in the construction chemicals / waterproofing retail industry Reporting Direct: ASM PP + PA (Painter Partnership + Painter Academy) Dotted: Waterproofing Technical Manager (WTM) Qualifications: Diploma In Civil Engineering Minimum Experience Level: 3-8 Years Report to: Manager,

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Keyskills:   Waterproofing Technical Training Business Development Tech Support Civil Engineering Construction Chemicals Complaint Resolution