Front Desk Officer (jr./sr.) -usa Mnc
- Perfect Publishing
- 2 to 7 Yrs
- Pune
- 4 years ago
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Job Description
can apply directly at (hr****t@gm**l.com)
Job Description for Front Desk Executive & Front Desk Manager Given Below Seperately:
No Walkins
Telephonic Interview of shortlisted candidates followed by Personal Interview
2 years committment staying as team member:get to sign 2 yrs agreement with the company (we do not demand or collect original documents or any deposits it is just to make sure we have ROI on whatever we are spending on training and grooming the candidate).
Along with Resume share your snap also
Job Location:
Ahmedabad:Nr. ADC Bank, Judges Bungalow Road, Bodakdev
Mumbai:Off Perry Cross Road, Off Carter Road, Bandra (West)
Pune:North Main Road,Koregaon Park Plaza Mall Road, Koregaon Park
Gender:Any
Working Days: 6Days
Office Timings: 10-6 pm
Job Description for Front Desk Executive:
- Coordinate with Studio Manager, Contact Center and Consultants to book consultations for the center.
- To make sure that all leads are getting converted into Studio Walk ins for face to face consultations; match the allocated number of consultation at the end of the month
- Handling inquiries on phone as well as on emails.
- Ensure that all the Brand Standards are followed.
- Manage front Desk to ensure clients receive prompt, cordial attention and personal recognition
- Manage front Office task and Guest Relations personnel.
- Compile statistics for front office and provide reports relating to that area
- Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
- Prepare efficient work schedule for Front Office Staff.
Desired Candidate Profile:
- 3+ Experience in Hospitality or service Industry, entertainment, media, corporate
- Good & Pleasing Communication Skills in English, Hindi and vernacular is preferred
- Excellent telephone courtesy & client handling skill.
- Routine operations management knowledge.
- Should be highly motivated & result oriented.
- Strong client management skills.
- Good looking
- Presentable.
- Candidate with proper dedication towards Front Office would be preferred along with the given criteria in the job description.
Job Description for Front Desk Manager:
- To lead the Front office team towards achieving the highest standards of client services.
- To achieve team and individual sales targets while converting all leads into Studio walk-ins.
- Handling inquiries on phone as well as on emails.
- Ensure that all the Brand Standards are followed.
- Monitor front office personnel to ensure clients receive prompt, cordial attention and personal recognition
- Monitor each and every front Office task and Guest Relations personnel.
- Compile statistics for front office and provide reports relating to that area
- Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of self and colleagues at front Office.
- Coordinate with contact Center & pan India head FD head according to protocol.
- Coordinate with Studio Manager, Consultant to assign consultation scheduling
- Prepare all weekly and monthly reports
- Delegate duties & responsibilities to FD team
- Schedule FD staff with SM to ensure studio has support required
- Ensure all monetary transaction are conducted & consulted according as per protocol
- Coordinate with accounts department on all monetary transactions, quotations, receipts,
- Maintains walking relationships, communication with all departments and coordinates accordingly
- Resolves guest problems as per international standard, quality effectively and courteously
- Maintains all patient data in software as per protocol
- Ensuring targets for FD are met.
Desired Candidate Profile:
- 5 + years Experience in Hospitality or service Industry.
- Good & Pleasing Communication Skills in English, Hindi and Gujarati.
- Excellent telephone courtesy & client handling skill.
- Routine operations management knowledge.
- Should be highly motivated & result oriented.
- Strong client management skills.
- Good looking
- Presentable.
- Candidate with hospitality industry with proper dedication towards Front Office would be preferred along with the given criteria in the job description.
Company Details For
Company Website: https://www.advancedhairstudioindia.com/In the 1970s, having established Advanced Hair Studio as one of the largest hair restoration companies in the US, I returned to my native Australia to develop more effective procedures for hair replacement and restoration I knew there had to be a better way. Carl A. Howell, Chairman Advanced Hair Studio has a powerful history of 45 years and an international reputation as the worlds largest hair restoration and hair retention company, providing hair loss treatments for any type and stage of hair loss. With our unique combination of breakthrough technologies, we are continuously improving to ensure the best and the most advanced hair treatments, while .more in website
Employement Category:
Employement Type: Full timeIndustry: Personal Care / Beauty
Role Category: Front Office / Receptionist
Functional Area: Not Applicable
Role/Responsibilies: Front Desk Officer (jr./sr.) -usa Mnc-any
Contact Details:
Company: perfect publishingLocation(s): Pune
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