International Customer Service Representative @ First Connect

Job Description

Company Description First Connect Worldwide LLC (INDIA) is a licensed freight broker company providing transportation and logistics services in the USA. With years of experience, we offer innovative and high-quality shipping solutions to our customers. Our team is dedicated to meeting the needs and expectations of our clients, making us a top-rated logistics and transportation company in the USA. Role Description This is a full-time on-site role located in Ghaziabad for an International Customer Service Representative. The role involves providing excellent customer service, support, ensuring customer satisfaction, and delivering a positive customer experience on a daily basis. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Service skills Strong sales and negotiation skills Experience in international sales and logistics Excellent communication and interpersonal abilities Knowledge of freight brokerage and transportation industry Customer service orientation and problem-solving skills Fluency in English and other languages is a plus Bachelor's degree in Business Administration or related field Excellent communication and interpersonal skills Ability to handle challenging situations calmly and professionally Knowledge of logistics and transportation industry is a plus,

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Customer Service Representatives Customer Support Customer Satisfaction Negotiation Logistics Problemsolving