Production Support (sql + Ssis/ssrs) - It Job
- Inflexion Analytix
- 1 to 5 Yrs
- Chennai
- 15 days ago
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Job Description
- Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Description To support our extraordinary teams who build great products and contribute to our growth, were looking to hire Systems Analyst IT who is based out of in Chennai location. Reporting to Manager & the role involves, What a typical day looks like: Take ownership of user problems and be proactive when dealing with user issues. Monitor all alerts and report any issue that may significantly impact the business. Monitoring, analyzing, troubleshooting problems, providing code fixes and testing Create/develop/utilize application monitoring solutions to enhance application availability and performance in production Conduct root-cause analysis as and when needed and propose a corrective action plan Follow established set of processes while handling issues and for proper escalation of unresolved issues to appropriate internal teams Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes. Ensure on-time delivery of all assigned tasks incidents, problem tickets, etc. Adhere to the defined support delivery process/guidelines like Problem Management, Incident Management, Change Management, SLA Compliance, Productivity, other application goals, etc. Identify and learn more about the software used/ supported by the organization. Develop/propose innovative approaches on process improvements & automation possibilities Work independently to be able to communicate effectively with users, and development and support teams during downtimes and when there are questions or issues to be addressed Need to work with Shift members and ensure KPI are met within team as well as team. Need to work on automation and ticket reduction Need to collaborate with stakeholders and ensure there is bug free system is available for end users The experience were looking to add to our team: Qualifications: Bachelors or Masters in Engineering Overall 1 - 3 years experience in production support area (L1, L2 and L3 Support) Strong Knowledge in SQL, SSIS / SSRS. Intermediate knowledge in Dot Net Data Management/ETL projects Ability to lead the efficiency improvement ideas and provide required leadership to the team for the same Exhibit a strong sense of urgency for high severity incidents Highly motivated and eager to be part of the Systems team Interest in display technology A passion for finding root cause of problems, even when process is tedious Basic ability to edit dot net scripts a plus Ready to work in rotational shift and shift timings will be 7am to 4pm and 2pm to 11pm and 10.30pm to 07.30am also weekend shift (monthly once). Strong communication, presentation and writing skills What youll receive for the great work you provide: Health Insurance Paid Time Off NK99 Job Category IT . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.,
Employement Category:
Employement Type: Full timeIndustry: Manufacturing
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Production Support (sql + Ssis/ssrs) - It Job
Contact Details:
Company: FlexLocation(s): Chennai
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Keyskills: SQL SSIS SSRS Data Management Dot Net
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