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International Voice Process - Hyderabad @ Intouch

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 International Voice Process - Hyderabad

Job Description

Job description

Greetings From Intouch CX!!

We are hiring for International voice Process (Immediate Joiners are preferred )

( Customer support)

Eligibility:

  • Fresher (or ) A minimum of 6 Months of experience of Support with international Clients
  • A post-secondary degree in any major Institute
  • Fluency in spoken English
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
  • The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
  • Excellent communication skills and high emotional intelligence
  • Excellent problem solving and customer service skills
  • Strong analytical & Interpersonal skills
  • The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure
  • A flexible schedule Must be okay to work nights

Benefits of working as a Customer Service Associate:

  • An attractive compensation package with performance-based incentives
  • Incredible learning and growth opportunities
  • Outstanding rewards and recognition program & employee engagement activities
  • Transport while working on-site Medical Insurance
  • PF and ESI / Health Insurance
  • 2 way transportation both pick up & drop
  • Incentive plans based on performance
  • 5 working days with 2 week offs

Preferred Skills/Abilities/Exposure:

  • Graduate/Post Graduate/UG is Also Fine (Note: Not Pursuing Graduation)
  • Should possess effective and excellent communication skills (Verbal & Written)
  • Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts
  • 100% Work from Office

Package:
Minimum 2.02 Lacs P.A.
Maximum 3.8 Lacs P.A.

Work Location: Hyderabad (Kokapet or Raheja Mind Space) Incentives based on performance.

Interested candidates reach out the below recruiter.
Keerthana

7032670***

ke****************a@in******x.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Excellent Communication Technical Voice Process Strong Communication Skills International Voice Process Verbal Communication

 Fraud Alert to job seekers!

₹ 2.5-4 Lacs P.A

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Intouch

Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Andhra Pradesh, India