Senior Principal Consultant, Sfdc-fsl Scrum
- Genpact
- 3 to 7 Yrs
- Noida, Gurugram
- 2 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant, SFDC- FSL Scrum Master Responsibilities A Salesforce Field Service Lightning (FSL) Scrum Master is responsible for facilitating and supporting Agile practices within Salesforce projects, specifically focusing on FSL implementations. Here are some key responsibilities and qualifications for this role: Facilitate Scrum events, including daily stand-ups, sprint planning, backlog grooming, and sprint retrospectives, ensuring efficient and effective collaboration among team members. Collaborate with product owners, business stakeholders, and technical teams to define project goals, requirements, and priorities, while keeping a strong focus on delivering value to our customers and the institution. Identify and address any impediments or roadblocks that hinder the team's progress, working closely with stakeholders to remove barriers and ensure a smooth development process. Foster a culture of continuous improvement by facilitating retrospectives, capturing feedback, and implementing actionable changes to enhance team performance and product quality. Utilize your strong communication skills to ensure clear and transparent communication within the team and with stakeholders at all levels of the organization. Monitor and report on project progress, identifying potential risks early and proactively implementing mitigation strategies. Qualifications we seek in you! Minimum Qualifications/ Skills Graduation from any stream, must have sound knowledge of Agile. Salesforce Knowledge: Deep understanding of Salesforce platforms, including FSL, Service Cloud, and Sales Cloud Candidate must be hands on in leading daily scrum calls, review calls, sprint planning etc. Scrum Certification is a Must (CSM, PSM) Must be familiar with IT operations and have a good knowledge of Technology Services as a whole. Preferred Qualifications/ Skills Working experience as Scrum Master. Expertise in Jira like tools. Azure Board is a MUST Knowledge of Salesforce and OMS is the plus Microsoft applications: Excel, Outlook, Project, Access, Teams and Word. Excellent working knowledge of various project management tools and life cycle methodologies. Act as a knowledge leader and Agile advocate, guiding and coaching our development teams, product owners, and stakeholders in Agile methodologies, particularly Scrum. our development teams, product owners, and stakeholders in Agile methodologies, particularly Scrum. Job Senior Principal Consultant Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Feb 26, 2025, 3:22:00 PM Unposting Date Ongoing Master Skills List Digital Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Senior Principal Consultant, Sfdc-fsl Scrum
Contact Details:
Company: GenpactLocation(s): Noida, Gurugram
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Keyskills: Agile Salesforce FSL IT operations Technology Services Jira OMS Microsoft applications Agile methodologies Service Cloud
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