Insurance Claim Support Job in Advenxa Pvt.Ltd @ Uplers

Job Description

Hiring Insurance Claims Support L1 Location: Infopark, Kakkand (Work from Office) Experience: Minimum 6 months in Insurance back-office processes, preferably in Claims support Educational Requirements: Graduates or Postgraduates, preferably with a Commerce background. (Candidates from technical backgrounds such as B.Tech are not eligible.) Joining Date: Immediate (14th October 2024) Basic Requirements: Minimum 6 months of experience in BPO Insurance back-office processes, with a preference for Claims support. Skills Required: Typing Speed: 35+ words per minute with 90% accuracy (Preferred) Comprehension: Ability to understand and paraphrase problem statements. Analytical & Numerical Skills: Proficiency in basic mathematics and problem analysis. Pattern Recognition: Ability to recognize patterns and identify the big picture in various documents. Communication: Excellent verbal and written communication skills. Key Responsibilities: Excellent verbal and written communication skills. Willingness to work in rotational night shifts. Must be available for Work from Office (WFO) in Kochi. Immediate availability for joining on the 14th of October 2024. Policy/Claims Support: Manage policy setups, changes, and claims intake by coordinating with client contacts via email, chat, and calls. Quality Audits: Conduct quality checks on associates" work, provide constructive feedback, and coach team members. Team Support: Assist frontline associates with queries, referrals, and support trainees. Complex Accounts Handling: Manage and resolve complex account issues while providing on-the-job training for new hires. Training: Conduct process-related training sessions for the team as and when required. Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Monday to Friday Night shift US shift Shift allowance Yearly bonus Education: Bachelor's (Required) Experience: Insurance Claims: 1 year (Required) Shift availability: Night Shift (Required) Work Location: In person,

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Keyskills:   Typing Speed Pattern Recognition Communication