Assistant Manager - Project Management Job in
- Genpact
- 3 to 7 Yrs
- Chennai
- 23 days ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager- Project Management Responsibilities: Manage Relationship with Client, Business team, Biz IT organization, corporate team, and other stakeholders. Drive IT Governance meeting with client IT, business teams Escalations/issues are proactively identified, addressed, and closed with documentation Regular reviews for Client and Corporate initiatives / projects / IT implementations across towers including applications, products etc. Ensure Zero Major Incidents due to hygiene issues for the account/s Report out performance metrics, dashboards, monthly updates, and issue progress to Internal and Client, Business, and IT leaders as and when required To enable the conduct of Infosec compliance audits across all accounts/s Ensure 100% SOW compliance for all accounts in account Ensure all SLA metrics are met as per agreed SLA norms Actively participate in NC closure / Risk mitigation Ensure effective Business Continuity Planning & delivery Proactive communication on all the ongoing efforts as well as risk & mitigation plans required. All the efforts, approvals & communications have been documented. Partner with internal Audit teams to help enhance processes, systems, and teams to deliver an outstanding customer experience by conducting deep dive analysis, identifying issues & fix it with a sustainable solution Experience of BI tools e.g., Power BI, Tableau or Qlik is a must. Exposure to document management processes and tools. Qualification we seek in you! Minimum Qualifications: Technical University or University of Economics / Business with IT minor and certifications Professional competence in the field of activity specified in the job description. Good general knowledge of the company's field of activity. Ability to understand, communicate and actively support process-efficiency initiatives to generate customer financial and productivity benefits. Ability to coordinate the team to achieve the performance goals agreed with the customer. Developed skills of analysis, problem solving and project coordination. Ability to motivate himself/herself to achieve goals, to demonstrate high energy and to adapt to short delivery times. Ability to manage quality expectations and set control points in the process to ensure that the team meets performance standards. Ability to bring internal and external process information to identify optimization and process automation opportunities using digital applications / systems. Curiosity and interest to learn as much as possible about any area in which the company operates. Knowledge and expertise in the field of activity, intellectual agility, focused on results. Ability to accept change, tolerance to risk and ambiguity. Preferred qualifications Previous experience in a similar environment (represents and advantage) JobAssistant Manager Primary LocationIndia-Chennai ScheduleFull-time Education LevelMaster's / Equivalent Job PostingFeb 26, 2025, 11:43:19 PM Unposting DateMar 29, 2025, 1:29:00 PM Master Skills ListOperations Job CategoryFull Time,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Assistant Manager - Project Management Job in
Contact Details:
Company: GenpactLocation(s): Chennai
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Keyskills: BI tools Power BI Tableau analysis problem solving project coordination
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