Principal Consultant JDE S&D
- Genpact
- 3 to 7 Yrs
- All India
- 27 days ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant JDE S&D Functional In this role, you would be primarily responsible for supporting and enhancing web application s . Responsibilities Work in a highly collaborative team environment with an always-evolving mixture of active teamwork and quiet-time. Passionate about project advancement and self-learning. Study customer requirements on procurement processes and map to ERP. Analyze As-Is Processes and design the optimized To-Be Processes Perform Design Validation and identify areas of improvement Suggest and improve business processes Prepare Training Material, SOPs etc Prepare Test Scripts, and perform End to End Testing Impart training to super users Knowledge on Business Processes with good exposure to Retail Industry Supporting/Troubleshooting JD Edwards applications and responsible for resolving technical issues for consumers, partners, clients, or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures. Creating, scheduling, monitoring jobs, troubleshooting jobs Able to lead team and connect with client on regular basis . Responsible to help team in day-to-day operations . . Manage and resolve production incidents . Covers system outages, job failures, system defects, data defects and end user support. Execute and manage day-to-day operations via ticketing tools and processes. Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information. Responsible to test the application features, should understand any testing tool. Qualifications Minimum Qualifications B.E./ B. Tech/ MCA or equivalent Preferred Qualifications Experience in IT industry. Experience in JD Edwards Manufacturing or SCM / Sales and Distribution Modules. Experience in IT support or implementation projects for JD Edwards E1 preferably in Manufacturing industry . Strong written and verbal communication skills inEnglish Willingness and ability to multi-task. Should be able to handle client call , manage & mentor team. Ability to be learn and apply new processes and tools. Technical understanding of products/services and/or ecosystem being supported. Job Principal Consultant Primary Location India-Mumbai Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Feb 28, 2025, 5:49:10 PM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Principal Consultant JDE S&D
Contact Details:
Company: GenpactLocation(s): All India
Keyskills: ERP JD Edwards Manufacturing SCM IT Support Technical Support Communication Skills Client Management Team Management Process Improvement Training Testing Ticketing Systems SLA Management Sales Distribution Modules
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