Senior Manager - Knowledge Management Job in @ Genpact

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Manager, Senior Manager - Knowledge Management In this role we are seeking you as a training leader in the London Insurance Market should have a mix of technical expertise, industry knowledge, and strong facilitation skills to effectively lead and enhance our knowledge management initiatives. This role is pivotal in ensuring that our teams have access to the right information at the right time, driving efficiency and innovation across the organization Responsibilities Develop and implement comprehensive knowledge management strategies aligned with organizational goals Lead initiatives to capture, organize, and share knowledge across the organization Collaborate with cross-functional teams to identify knowledge gaps and develop solutions Oversee the creation and maintenance of knowledge repositories, ensuring they are up-to-date and accessible Promote a culture of knowledge sharing and continuous learning through training and awareness programs Monitor and evaluate the effectiveness of knowledge management initiatives, making adjustments as needed Stay current with industry trends and best practices in knowledge management Qualifications we seek in you! Minimum qualifications/Skills Industry Knowledge & Technical Expertise Understanding of London Market Processes (Underwriting, Claims, Policy Administration, Delegated Authority) Knowledge of Lloyds & Company Market Operations Familiarity with Regulatory & Compliance Requirements (FCA, PRA, Lloyds Minimum Standards) Experience with Insurance Market Systems (PPL, LIMOSS, DXCs Bureau Services, ECF, IMR) Reinsurance & Broker Interaction Knowledge Training & Facilitation Skills Instructional Design & Curriculum Development Ability to Simplify Complex Topics Engaging Presentation & Communication Skills Virtual & In-Person Training Delivery Coaching & Mentoring Capabilities Analytical & Problem-Solving Skills Ability to Assess Skill Gaps & Training Needs Data-Driven Approach to Learning Effectiveness Customizing Training for Different Audiences (Underwriters, Claims Handlers, Brokers, Operations) Technology & Digital Training Skills Proficiency in Learning Management Systems (LMS) Use of Digital Training Tools & E-Learning Platforms Familiarity with AI & Automation in Insurance Training Stakeholder Management & Collaboration Engaging with Senior Leaders & SMEs Working with Underwriters, Brokers, and Claims Teams Cross-Functional Collaboration with Compliance & IT Teams Preferred Qualifications/Skills Collaborative approach towards resolving the issues with stakeholders & peers/sub-process areas JobSenior Manager Primary LocationIndia-Noida ScheduleFull-time Education LevelBachelor's / Graduation / Equivalent Job PostingMar 3, 2025, 7:55:18 AM Unposting DateApr 2, 2025, 1:29:00 PM Master Skills ListDomain Job CategoryFull Time,

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