Sr. Implementation Manager (Project Manager,)
- Kpr sugar apperals
- 5 to 9 Yrs
- Other Karnataka
- 1 month ago
- Email to a friend
- Report this job
Job Description
- Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. Are you an energetic and customer-focused Implementation Manager (Project Manager) who wants to make a massive impact on users and help them along the road to success Are you action-oriented and proactive by nature Can you quickly decompose complex concepts and explain them in a way that makes sense to technical and non-technical audiences If so, we want to speak to you! Black Duck Software, a consistent leader intheGartnersMagicQuadrant forApplicationSecurity, isseekinganexperiencedSr Implementation Manager/Sr. Program Manager to help our Client Delivery Services Team drive user onboarding and implementation within our Enterprise and Strategic accounts. Were looking for someone to help us take our business to the next level of excellence in delivery andcustomer delight! About The Team Key Responsibilities In this role, you'll beresponsible for the planning and successful implementation of Black Duck Software solutionsto help theworlds leading technology companiesmeet their software security goals. Project Management: Youll serve as project lead and own all functional aspects of the engagement including documentation of requirements/milestones, building detailed project plans, and tracking progress. Delivery: Youll coordinate people (vertical, horizontally) and processes to ensure projects are delivered on-time, on-track, and within budget to consistently produce high quality outcomes. Communication:Youllestablish and maintain relationships at all levels of the customer organization including project team members, executive sponsors and key stakeholders. Status Reporting:Youlldevelop status reports and communicate clear, accurate, and timely updates regarding project health and progress Risk Management:Youlldiagnose implementation challenges/risks, develop contingency plans, and implement changes to drive risk mitigation. Cross-Functional Collaboration:Youlllead cross-functional teams (collocated and remote) to ensure stakeholders (Sales, TAMs, CSMs, Tech Support, SEs, etc.) are aligned and informed. Accountability:Youllset clear expectations with internal and external team members and hold them accountable for deadlines and project deliverables. Process Improvement: Youlldocument lessons learned and recommend process and methodology improvements to improve execution on future projects. Key Requirements At least 5 years of experience in a client-facing professional services, consulting, or project management role. Proven ability to lead 510-person implementation teams to deliver multi-workstream projects. Proactive, thorough, and transparent in communication - people rarely need to follow up with you. Process driven and have a strong desire to create, implement, and iterate on processes that lead to a standardized and positive customer experience. Experience setting and managing customer expectations and negotiating appropriate resolutions to issues. Stellar listening, speaking, presentation and writing skills Exceptional EQ, soft skills, critical thinking and problem-solving skills Limited travel up to 15% of the time as the job requires. A track recordofmanaging onboarding / adoption focused professional services and customer success engagements for complex products. PMP/ PRINCE2 Foundation/PRINCE2 Practitioner, or other project management certification. Proven ability to lead projects for both SaaS and On-prem solutions. Experience with PSA and Project Management tools, preferably with one or more of the following: Jira, confluence, SFDC, Asana, TeamWork, Kimble, Gantt charts, etc. Your Education: A bachelors or masters degree ,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Sr. Implementation Manager (Project Manager,)
Contact Details:
Company: Black DuckLocation(s): Other Karnataka
+ View Contact
Keyskills: Project Management Consulting Professional Services Communication Risk Management Process Improvement PMP PRINCE2 SaaS PSA Jira SFDC Asana TeamWork Customer Success
Fraud Alert to job seekers!
₹ Not Specified
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in