Job Title: Senior Salesforce Business Analyst
Experience: 3+ Years
Job Description:
We are seeking a Senior Salesforce Business Analyst with 3+ years of experience to join our
team. The ideal candidate will be responsible for gathering business requirements, designing
scalable solutions, and optimizing Salesforce functionalities to drive business success.
Key Responsibilities:
Requirement Gathering & Analysis Collaborate with stakeholders to identify business needs
and translate them into Salesforce solutions.
Process Optimization Evaluate and enhance business processes using Salesforce automation
tools like Flows, Process Builder, and Validation Rules.
Data Management & Reporting Ensure data integrity, create reports/dashboards, and analyze
key business metrics.
Customization & Configuration Work with Custom Objects, Fields, Page Layouts, and
Record Types to tailor Salesforce to business needs.
User Training & Support Conduct training sessions and create documentation to drive
Salesforce adoption.
Collaboration with Development Teams Work with developers on Apex, Lightning Web
Components (LWC), and API integrations to implement custom solutions.
Testing & Quality Assurance Perform UAT, regression testing, and ensure system
enhancements meet business goals.
Required Skills:
Strong Salesforce knowledge Sales Cloud, Service Cloud, CPQ, and Experience Cloud.
Hands-on experience with Flows, Reports, Dashboards, and SOQL/SOSL queries.
Experience in business process mapping and gap analysis.
Knowledge of Agile methodologies and SDLC.
Excellent communication and stakeholder management skills.
Salesforce Certified Administrator (preferred).
Join us to drive innovation and optimize Salesforce for business success!
Keyskills: requirement gathering business analysis salesforce
Angel and Genie is a Bangalore Based Recruitment Firm focused on Talent Search across Sectors & accross locations in India. We specialize in CXO, Mid and Senior Level Talent Search. We are also strong at IT hiring, Talent Search for funded Startups and Premier Institutes Talent Search.Â