Job Title: IT Manager Infrastructure & Digital Marketing Support Location: [New Delhi- with visit to Kolkata/Patna/Odisha/Varanasi] Reporting To: Senior Management Job Overview The IT Manager will be responsible for overseeing and maintaining the organizations IT infrastructure, ensuring optimal performance, security, and scalability. Additionally, this role will collaborate closely with the Marketing Head to enhance the companys digital presence, offering technical expertise in digital marketing initiatives such as SEO, PR, and online campaigns. The role is a hybrid position combining IT management with hands-on digital marketing technology support. Key Responsibilities:IT Infrastructure Management: Oversee and maintain company IT infrastructure including servers, networks, hardware, and software. Ensure IT systems security, performance, and regular backups. Manage IT vendors, service providers, and procurement processes. Plan and implement IT policies and best practices. Troubleshoot IT issues across departments and provide quick resolutions. Develop and oversee disaster recovery plans. Manage companys data storage, backups, and cloud solutions. Set up and monitor IT access controls, permissions, and systems hygiene. Digital Marketing & SEO Support: Work closely with the Marketing Head to plan and execute digital marketing campaigns. Manage website backend (CMS) updates and ensure site performance. Optimize website for SEO (technical SEO, site speed, indexing issues, etc.). Collaborate on keyword research, analytics tracking (Google Analytics, Search Console), and SEO audits. Assist in integrating marketing tools such as CRM, automation platforms, and social media trackers. Provide technical support for website content updates and landing page creation. Analyze website traffic, performance data, and make recommendations for improvement. PR & Online Presence Support: Coordinate with PR agencies to ensure brand consistency across online channels. Manage digital PR tools, online reputation management platforms, and media tracking software. Support the creation and distribution of press releases through digital platforms. Assist in monitoring brand mentions and online reviews. Cross-Functional Collaboration: Act as the IT point-of-contact for the marketing teams technical needs. Work with marketing, sales, and leadership teams to align IT capabilities with business objectives. Support data analytics and reporting for marketing campaigns. Train marketing staff on new tools, technologies, and processes when required. Required Skills & Qualifications: Bachelor's degree in IT, Computer Science, or related field (certifications in Digital Marketing/SEO a plus). 5-8 years of experience in IT infrastructure management, with exposure to digital marketing systems. Strong knowledge of networks, servers, cloud solutions, cybersecurity, and IT support. Familiarity with website CMS (WordPress, Shopify, etc.) and SEO tools (SEMrush, Ahrefs, Google Analytics). Basic understanding of HTML, CSS, and website performance optimization. Experience working with marketing tools like Google Ads, Facebook Ads Manager, CRM tools, and email marketing platforms. Strong troubleshooting and project management skills. Ability to communicate technical concepts to non-technical users. Analytical mindset with a focus on improving processes and performance. Preferred Experience: Experience in both IT management and digital marketing environments. Exposure to PR campaigns, media tracking, and online reputation management tools. Experience handling IT requirements for a marketing department (including martech stack integration). Key Attributes: Problem-solving attitude. Strong communication and collaboration skills. Ability to manage multiple projects simultaneously. Proactive and detail oriented. Tech-savvy with a passion for digital innovation.,
Employement Category:
Employement Type: Full time Industry: IT Services & Consulting Role Category: Not Specified Functional Area: Not Specified Role/Responsibilies: IT Manager - Infrastructure and Digital
Contact Details:
Company: Exotic Heritage Group Location(s): Delhi, NCR