Team leader, Assistant Manager, Process
- Kpr sugar apperals
- 5 to 12 Yrs
- Chennai
- 2 months ago
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Job Description
- Company Description Newage Software & Solutions is a globally recognized SaaS company based in Dubai, Middle East, specializing in automating the global supply chain management, logistics, and freight forwarding industries. With over 450 customers in 30+ countries, our flagship software, NewageNXT, serves as a comprehensive freight forwarding solution for forwarders worldwide. Our dedicated team of domain experts supports forwarders in delivering seamless services and gaining industry insights through our power BI reports and eFreight Suite modules. Job Description Job Title: Team Lead/Assistant Manager/Process Manager Experience: 5 to 12 years Industry: Freight Forwarding, Shipping & Logistics, Back office Location: MEPZ, Tambaram, Chennai Shift: Day Shift (Dubai Shift Hours) Process to Manage: Export and Import Documentation, Operations, Team Management Roles and Responsibilities: Team Management: Lead and manage a team of professionals handling export and import documentation. Provide guidance, training, and support to team members to ensure high performance. Conduct regular team meetings and performance reviews. Export and Import Documentation: Oversee the preparation and processing of export and import documentation. Ensure compliance with all relevant regulations and standards. Coordinate with shipping lines, and other stakeholders to ensure smooth operations. Operations Management: Manage day-to-day operations related to freight forwarding. Monitor and optimize operational processes to improve efficiency and reduce costs. Handle any operational issues and provide timely resolutions. Client Coordination: Maintain strong relationships with clients and address their needs and concerns. Provide regular updates to clients on shipment status and other relevant information. Ensure high levels of customer satisfaction. Compliance and Reporting: Ensure all operations comply with local and international regulations. Prepare and submit regular reports on operational performance and other key metrics. Stay updated with changes in regulations and industry standards. Required Qualifications: Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Experience: 5 to 12 years of experience in freight forwarding, with a focus on export and import documentation and operations. Skills: Strong leadership and team management skills. Excellent knowledge of export and import documentation processes. Familiarity with regulations and standards in the Middle East region. Strong communication and interpersonal skills. Ability to handle multiple tasks and work under pressure. Proficiency in relevant software and tools. Send your profile to Ravi Bisht (hidden_email),
Employement Category:
Employement Type: Full timeIndustry: Others
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Team leader, Assistant Manager, Process
Contact Details:
Company: Newage SoftwareLocation(s): Chennai
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Keyskills: Leadership Team Management Operations Management Client Coordination Communication Interpersonal Skills Export Import Documentation Compliance Reporting
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