Senior Principal Consultant, Business Analyst
- Genpact
- 5 to 9 Yrs
- Noida, Gurugram
- 20 days ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant , Business Analyst Salesforce Field Service Lightening A Salesforce Field Service Lightning (FSL) Business Analyst plays a crucial role in optimizing operations and improving processes by leveraging Salesforce technologies. Here are some key responsibilities and qualifications for this role Responsibilities Analyzing and capturing requirements, documenting and relaying those to the Technology team members. Modelling business processes and identifying opportunities for process improvements. Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business. Writing concepts, functional design, user stories and acceptance criterias, use cases and business process design/requirement documents. Being involved in implementation, training, and testing of the solutions Supporting business transition and helping to establish change. Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead. Qualifications we seek in you! Minimum Q Ualifications / Skills B .E or B.Tech or MCA Relevant experience in business analysis FSL field Technical Skills : Proficiency in Salesforce platform, including FSL, and understanding of business processes. Communication Skills : Excellent verbal and written communication skills to effectively interact with stakeholders. Problem-Solving Skills : Ability to analyze business needs and develop effective solutions. Must have experience in writing the functional design documents and user stories for agile development projects. Experience in leading requirements gathering workshops and business analysis for relevant yea r s in agile projects. Experience in complicated software projects. Preferred Q Ualifications / Skills Effective stakeholder management Fast and independent decision maker Confident presenter Job Senior Principal Consultant Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Feb 26, 2025, 3:20:49 PM Unposting Date Ongoing Master Skills List Digital Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Senior Principal Consultant, Business Analyst
Contact Details:
Company: GenpactLocation(s): Noida, Gurugram
Keyskills: FSL business analysis user stories requirements gathering stakeholder management presentation skills verbal written communication problemsolving decision making
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