Role & Responsibilities Provide First-Level Support: Handle incoming support requests related to Odoo ERP, addressing issues and resolving them promptly. Odoo Configuration: Assist in configuring Odoo modules according to user needs and business requirements. Issue Troubleshooting: Identify, analyze, and resolve system issues, bugs, and errors reported by end-users. System Documentation: Maintain proper documentation of issues, solutions, and best practices for future reference. User Training: Conduct training sessions to ensure users understand how to effectively use the software. Collaborate with Cross-Functional Teams: Work closely with development, functional, and business teams to identify root causes of issues and ensure continuous improvements. Monitor System Performance: Regularly monitor system performance, optimize workflows, and suggest enhancements for better user experience. Upgrades & Testing: Assist in system upgrades, module updates, and testing of new features. Client Interaction: Communicate with clients and stakeholders, providing technical assistance and functional guidance as needed. Documentation: Maintain detailed records of support requests, resolutions, and system modifications.,
Employement Category:
Employement Type: Full time Industry: IT Services & Consulting Role Category: Not Specified Functional Area: Not Specified Role/Responsibilies: ERP Functional or Support Analyst Job in
Contact Details:
Company: Ethics Infotech Location(s): Other Gujarat