Customer Service Executive (International BPO) @ Alacrity E-Commerce

Job Description

Designation: Customer Service Executive (Voice Process) Experience - 0.6 to 7 Years in International Call Center (Voice Process). Open to freshers as long as they have good verbal communication skills in English. Salary: Not a bar for deserving candidates Location - Nagpur Roles and Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments and complaints. Build know-how on the product line to provide customers with quick & relevant solutions / information. Process orders, forms and applications. Identify and escalate priority issues. Whenever necessary, route calls to appropriate channel / resource person. Ensure follow up on customer calls where necessary. Complete call logs. Complete call reports. Soft Skills Needed: Good verbal and written communication skills in English. Patient & attentive listening & comprehension. Customer service orientation. Attention to detail. Team work. If you think you have the zeal and potential to work with such a competent Company we are looking forward to hire you!!!!. We request you to go through the website before appearing for interview. Interested candidates can mail their resume at hidden_email,

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   English customer service orientation team work