Assistant Manager / Sales Manager Job in
- Genpact
- 5 to 9 Yrs
- Hyderabad
- 1 month ago
- Email to a friend
- Report this job
Job Description
- Position:Assistant Sales Manager / Sales Manager Division:CRD ( Mobility ) Location:Hyderabad No. of Relevant Experience:5 - 8 Years Position Overview: The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans, and ensuring that ITH remains competitive and innovative. The position will be based in Hyderabad. Key Accountabilities: Source and acquire new businessfor the company and consistently deliver on sales targets. Personally lead the sales efforts for large / key clients. Develop business strategies and planstowards profitable customer retention and expansion of ITH share in shared accounts. Own the implementation of such plans. Maintain a strong pipeline of prospectsand follow the sales process with the required rigour. Implement a robust sales governance framework, including regular review and feedback process. Upsell & Cross-sell various Products/Service Offeringsof the Company to new prospects and existing clients. Proactively assess, clarify, and validate customer needs and priorities on an ongoing basis. Remain informed about Industry developments, RFI/RFP opportunities, Competition activity, and product knowledge. Develop, implement, and effectively leadthe strategic account planning process that promotes company objectives and achievement of critical milestones. Continuously explore and implement yield improvement opportunities with clients through tactical and strategic initiatives. Build & sustain productive relationshipswith existing clients, key influences, and decision makers to drive client retention and expansion efforts. Lead Account Reviews with large customers. Implement a formal processfor monitoring and measuring customer and client satisfaction and collaborate with relevant stakeholders for achieving continuous improvement in traveller satisfaction, client engagement, and program value delivery. Collaborate with internal stakeholdersto meet shared objectives around profitable client retention and expansion. Provide regular and constructive feedback on client and customer satisfaction and other issues to internal teams and support timely resolution as necessary. Key Competencies: Focus on Customer:Foster a customer-centric environment where the customer perspective is central to the thinking, discussions, and decisions, and ensure delivery of exceptional value to the customer. Drive for Results:Demonstrate and foster a sense of urgency, persistence, and accountability to take the actions required to achieve results. Lead Courageously:Take principled risks to do what is right, achieve personal and organizational success, and support others who do the same. Promote Agility and Innovation:Work resourcefully and model resiliency in the face of shifting priorities and demands, champion new ideas, and encourage new ways of looking at problems, processes, and solutions to improve results. Demonstrate Commitment:Model energy and optimism, and maintain composure under trying circumstances, continuously stretch oneself to grow, adapt, and adjust to meet new demands, navigate new situations, and improve results. Establish Collaborative Relationships:Reach out to develop and maintain respectful, collaborative relationships within own workgroup and across organizational boundaries. Key Skills: Successful previous experience as a sales manager, consistently meeting or exceeding targets. Excellent customer service skills with proven negotiation skills. Experience in advising and interacting at an executive level, coupled with strong relationship management, communication, and influencing skills. Strong business sense and industry expertise. Should have the ability and past experience of successfully delivering in a fast-paced, dynamic environment. A progressive individual with a good understanding of Technology and Analytics. An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image. Qualifications and Experience: Bachelors Degreeand preferably an MBA in Sales & Marketing. 6-10 years relevant experience in Travel Sales and Client Management. Experience preferably in a traditional TMC will be preferred. Familiar with Sales pipeline and forecasting CRM tools e.g. Salesforce.com.,
Employement Category:
Employement Type: Full timeIndustry: BFSI
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Assistant Manager / Sales Manager Job in
Contact Details:
Company: International TravelLocation(s): Hyderabad
+ View Contact
Keyskills: Customer Service Negotiation Relationship Management Communication Technology Analytics Sales Manager
Fraud Alert to job seekers!
₹ Not Specified
Similar positions
Genpact
Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the worlds top 10 investment banks, we are the world’s leading technology services provider for the fin...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in