Process Developer-Order to Cash Job in Genpact @ Hindustan Recruitment

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer-Order to Cash In this role, you will be responsible for Aftermarket Order Management of Commercial Spares for the product, which includes Client calls, drafting emails. You will function as a focal point of order management to various customers. You will work with supply chain team to manage your orders to ship them on time meet the SLA Your role will function as an overlay of existing domain experts and bring value through disciplined sales pursuit and solution order management skills. You will be expected to be focused on Service industrys realities and pain points and know how to solve these using knowledge and technology. Responsibilities Be the primary point of contact for assigned customers to process purchase orders to sales orders fallowed by supply chain to allocate the orders, providing additional information for the customers on their requirement. Process DD, BOE, RIBA/RID transactions; Ensure accurate treatment for recording cash in advance, cheque, etc.; Identify and suggest process improvements and standardizations for the Cash Application processes; Constantly update and supervise the process documentation created gathering all changes/exceptions; Actively participate in improving performance indicators designed for cash application activity. Ensure the highest standard of quality is adhered within team and at the same time drive process efficiency with outstanding practices Works with internal/external teams to ensure accurate and in time process delivery; Participate in cross training sessions, pass corresponding assessments Call out all unsolved/unclear issues to the team leader Qualifications we seek in you! Minimum qualifications Any Graduation (B.Com/B.Sc/BA/MBA) Preferred qualifications Knowledge on Procurement and Supply Chain Management JobProcess Developer Primary LocationIndia-Chennai ScheduleFull-time Education LevelBachelor's / Graduation / Equivalent Job PostingFeb 25, 2025, 6:05:25 AM Unposting DateMar 27, 2025, 1:29:00 PM Master Skills ListOperations Job CategoryFull Time,

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Keyskills:   Order Management Client Communication Supply Chain Management Cash Application Process Improvement Documentation Quality Assurance Cross Training