Senior Principal Consultant, SFDC Business @ Hindustan Recruitment

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant, SFDC Business Analyst The role involves working closely with business stakeholders and our Salesforce Technical Architect and Development Team to understand their needs, translating those needs into Salesforce solutions, and ensuring that the platforms utilisation is optimized. The Salesforce Business Analyst will be responsible for assessing the business needs, contributing to the design of solutions to meet the business needs, implementing Salesforce features, and providing ongoing support and training. The ideal candidate will have a strong understanding of Salesforces capabilities, business processes, project management, and excellent communication skills. Responsibilities Analyzing and capturing requirements, documenting and relaying those to the Technology team members. Modelling business processes and identifying opportunities for process improvements. Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business. Writing concepts, functional design, user stories and acceptance criterias, use cases and business process design/requirement documents. Being involved in implementation, training, and testing of the solutions Supporting business transition and helping to establish change. Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead. Qualifications we seek in you! Minimum Qualifications Experience in one or more domain areas: Banking (Remediation process would be a plus), F&A, supply chain etc. Experience in Operational excellence related projects. Must have experience in writing the functional design documents and user stories for agile development projects. Experience in leading requirements gathering workshops and business analysis for relevant years in agile projects. Experience in complicated software projects. Digital know-how, well versed with Genpact digital tools Preferred Qualifications/ Skills Effective stakeholder management Critical thinker, problem solving attitude Fast and independent decision maker Excellent documentation and writing skills Good listener and communicator Confident presenter Job Senior Principal Consultant Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Mar 13, 2025, 9:05:27 PM Unposting Date Ongoing Master Skills List Digital Job Category Full Time,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Senior Principal Consultant, SFDC Business

Contact Details:

Company: Genpact
Location(s): Noida, Gurugram
Email: hi*********l@

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Keyskills:   Salesforce Business Analysis Project Management Communication Skills Banking FA Supply Chain Operational Excellence Stakeholder Management Problem Solving Documentation Agile Development Software Projects Decision Making