We are hiring DRA Certified candidates for our Banking - Collections Process. Join one of the leading global customer experience management companies and build your career in the banking collection domain.
Roles and Responsibilities:
Make outbound collection calls to customers with overdue payments on loans/credit cards.
Remind customers of pending dues and explain the payment process.
Follow RBI and banking guidelines during conversations.
Update the system with call remarks and payment commitments.
Ensure maximum recovery while maintaining professionalism and good customer relationships.
Eligibility Criteria:
Qualification: 12th Pass or Graduate
Experience: Freshers / Experienced in Collections / Telecalling
Languages: Good communication in English, Hindi, and one South Indian Language (Malayalam / Kannada / Tamil)
Mandatory: DRA Certification (Only DRA Certified candidates can apply)
Salary Details:
CTC: Up to 23,000 per month
Take Home: 19,000 per month
Joining: Immediate
Perks and Benefits:
Attractive salary
Stable work environment
Work with a prestigious banking client
Work Location:
NSL Centrum, Kukatpally Housing Board Colony, Hyderabad (Work from Office)
Keyskills: hindi kannada tamil malayalam banking collection dra communication skills english