Associate Director Key Account Management
- UKG
- 5 to 9 Yrs
- Other Karnataka
- 20 days ago
- Email to a friend
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Job Description
- Site Name: Bengaluru Luxor North Tower Posted Date: Feb 17 2025 Ready to help shape the future of healthcare GSK is a global biopharma company with a special purpose to unite science, technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world over 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, its also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. We are seeking an experienced Global Product Owner to lead our Key Account Management (KAM) Program, which is undergoing strategic deployment in priority markets. The KAM tool allows cross-functional account teams to operate in sync, leveraging common structures and processes, which ultimately enables a better experience for HCPs. The KAM tool is a shared platform which leverages the full teams understanding and relationships in the account to gain and maintain access, and seamlessly shares structured insights with relevant stakeholders. The ideal candidate will work closely with our all-star team in India and take accountability for identifying opportunities for growth and innovation, ultimately driving a product vision, strategy, and corresponding roadmap for Key Account Management. They will lead product discovery by leveraging data, research, and market analysis, then liaising with stakeholders and working closely with cross-functional teams throughout the software development life cycle to ensure effective rollout of new features in markets all over the world. Key Account Management is part of the field experience product portfolio, which will focus on bringing together data and technology capabilities to allow for the organization to become data- driven and insight-led in every decision to drive revenue and growth. This Associate Director role plays a key role within the broader field experience team focusing on Key Account Management whilst collaborating with other product teams to enhance the end-to-end experience of field teams. Key Responsibilities: Manage the global Key Account Management product backlog, prioritizing features and enhancements based on business value and strategic alignment Collaborate with stakeholders across markets to gather requirements and ensure the KAM program meets diverse regional needs Work closely with the development team in India to define user stories, acceptance criteria, and product specifications Oversee the maintenance of Key Account Management tools while driving innovation and evolution of the broader cross-functional account teams experience. Serve as the primary point of contact for Key Account Management related queries and issues from global markets Analyze program performance metrics and user feedback to identify areas for improvement Ensure compliance with industry regulations and GSK policies across all markets Facilitate communication between technical teams, business stakeholders, and end-users to deliver best in industry features whilst driving deep adoption amongst field teams Stay current with industry trends and emerging technologies in the pharmaceutical sales and marketing space Required Qualifications: Bachelor's degree in Business, Computer Science, or related field; MBA preferred Overall 15+ years of experience out of which 5+ years of experience in product management or similar role, preferably in the pharmaceutical industry In-depth knowledge of cross-functional account teams experience and Veeva Platforms Strong understanding of how cross-functional account teams engage with HCPs in their daily activities Experience working with global teams and managing cross-cultural communication Excellent project management and organizational skills Strong analytical and problem-solving abilities Exceptional communication and presentation skills Agile/Scrum certification (e.g., CSPO) preferred Desired Skills: Experience with data analytics and business intelligence tools Knowledge of machine learning and AI applications in pharmaceutical sales Familiarity with regulatory requirements in multiple pharmaceutical markets Experience with pharmaceutical sales If you're passionate about driving innovation in pharmaceutical sales and have a track record of successful product management in a global context, we encourage you to apply for this exciting opportunity to lead our Key Account Management program at GSK. As an employer committed to Diversity and Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at hidden_email to discuss your needs #LI-GSK Why GSK Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose to unite science, technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, its also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in gsk.com, you should disregard the same and inform us by emailing hidden_email, so that we can confirm to you if the job is genuine.,
Employement Category:
Employement Type: Full timeIndustry: Medical / Healthcare
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Associate Director Key Account Management for
Contact Details:
Company: GSKLocation(s): Other Karnataka
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Keyskills: Product Management Project Management Data Analytics Business Intelligence Machine Learning Pharmaceutical Sales AgileScrum
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UKG
Ultimate Kronos Group (UKG) is an American Multinational Technology company with dual headquarters in Lowell, Massachusetts, and Weston, Florida.At UKG, our purpose is people. Formed by three leaders in HR solutions, UKG combines the strength and innovation of Ultimate Softwar...
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