Oracle Techno-functional Erp - Plsql, Java,
- Oracle
- 5 to 9 Yrs
- Other Haryana
- 2 days ago
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Job Description
- Job Description Position Overview: Position is for a Techno-functional Support Professional, preferably with implementation background in Oracle eBiz Financial Applications.Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. Job Responsibilities:The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Education & Experience:BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered. 5+ years relevant working experience ##Functional/Technical Knowledge & Skills:Must have good understanding of the following Oracle eBiz Financials 12.1.3 capabilities:We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L3 level support; and/or having equivalent knowledge. We expect candidate to have:1. Strong Financials business processes knowledge and concepts.2. Implementation/Support experience on EBS Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA.Candidate must have hands on experience minimum in any of the following 5 modules - EBS Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle EBS Financials.4. Technically Strong with Expert Skills in SQL, PLSQL, Java, OAF, Reports, BI Publisher5. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Financials. 6. Strong problem solving skills.7. Strong Customer interactions and service orientation so you can understand customer s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.8. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.9. Strong team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often.10. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis.11. High flexibility so you remain agile in a fast changing business and organizational environment.12. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. # Personal Attributes:1. Self driven and result oriented2. Strong problem solving/analytical skills3. Strong customer support and relation skills4. Effective communication (verbal and written)5. Focus on relationships (internal and external)6. Strong willingness to learn new things and share them with others7. Influencing/negotiating8. Team player9. Customer focused10. Confident and decisive11. Values Expertise (maintaining professional expertise in own discipline)12. Enthusiasm13. Flexibility14. Organizational skills15. Values and enjoys coaching/knowledge transfer ability16. Values and enjoys teaching technical courses Note:Shift working is mandatory. Candidate should be open to work in evening and night shifts on rotation basis. The position is based out of Bangalore, Hyderabad, Noida, Gurugram the candidate should be willing to relocate to any other mentioned locations. Career Level - IC3 Responsibilities Position Overview: Position is for a Techno-functional Support Professional, preferably with implementation background in Oracle eBiz Financial Applications. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. Job Responsibilities: The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Education & Experience: BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered. 5+ years relevant working experience ##Functional/Technical Knowledge & Skills: Must have good understanding of the following Oracle eBiz Financials 12.1.3 capabilities: We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L3 level support; and/or having equivalent knowledge. We expect candidate to have: Strong Financials business processes knowledge and concepts. Implementation/Support experience on EBS Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA. Candidate must have hands on experience minimum in any of the following 5 modules - EBS Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle EBS Financials. Technically Strong with Expert Skills in SQL, PLSQL, Java, OAF, Reports, BI Publisher Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Financials. Strong problem solving skills. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities. Strong team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis. High flexibility so you remain agile in a fast changing business and organizational environment. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. # Personal Attributes: Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Note: Shift working is mandatory. Candidate should be open to work in evening and night shifts on rotation basis. The position is based out of Bangalore, Hyderabad, Noida, Gurugram the candidate should be willing to relocate to any other mentioned locations. About Us As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyones voice is heard, were inspired to go beyond whats been done before. Its why were committed to expanding our inclusive workforce that promotes diverse insights and perspectives. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 hidden_mobile, option one. Disclaimer: Which includes being a United States Affirmative Action Employer,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Oracle Techno-functional Erp - Plsql, Java,
Contact Details:
Company: OracleLocation(s): Other Haryana
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Keyskills: Customer Service Problem Solving SQL PLSQL Java OAF Reports BI Publisher Operations Management Team Collaboration Documentation Analytical Skills Communication Skills Customer Support
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