Sql Database Administrator Job In Ust At Other @ Aes Industrial

Job Description

Hi, Greetings!!! This is regarding an opportunity with UST!!! Please find the detailed JD: Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical and people leadership. Outcomes: Mentor new team members in understanding customer infrastructure and processes Perform ticket data analysis for incident reduction Perform capacity planning based on increased demand Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations Work on problem tickets for finding permanent solutions of repeated issues Review and approve roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes Identify opportunities for continued service improvement and delivery excellence which contributes to cost and optimization benefits to customer Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Work on and resolve complex tickets spanning across multiple technology towers Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1) L2 L3 adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management: Lead the customer and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Additional Comments: Role - Oracle DBA/MSSQL DBA Job Description Responsibilities: Install, configure, and maintain MSSQL Server and Oracle instances and databases. Proactively monitor database systems to ensure optimal performance including database tuning, query optimization, and capacity planning for both MSSQL and Oracle environments. Perform routine maintenance tasks such as index rebuilds, database consistency checks, etc. Develop and implement database backup and recovery strategies for MSSQL and Oracle databases. Troubleshoot and resolve database-related issues, including errors, performance bottlenecks, and connectivity problems. Plan and execute database upgrades and apply patches for MSSQL and Oracle environments. Collaborate with application team to support database-driven applications and projects. Develop and maintain documentation, including database schemas, configurations, and standard operating procedures for both MSSQL and Oracle environments. Implement and manage database security and access controls for MSSQL and Oracle environments. Strong experience in Azure, Azure SQL environments. Qualifications: 8 - 9 years of experience as a Database Administrator with proficiency in managing MSSQL Server and Oracle databases in production environments. Strong knowledge on database architecture, administration, and performance tuning for both MSSQL and Oracle. Strong knowledge on Oracle/MSSQL database version upgradation. Proficiency in SQL and PL/SQL programming languages. Strong understanding of database management principles, including backup and recovery, performance tuning, and database security for both MSSQL and Oracle. Strong communication and interpersonal skills, with the ability to work effectively in a team environment. Certification on MSSQL Database Administration and Oracle Certified Professional (OCP) is a plus. Skills : Sql Server Administration, Database Migration, Azure Database Administrator Thank You.,

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Keyskills:   Sql Server Administration Database Migration