SOC Analyst Security Managed Services Engineer
- Ntt Data Global
- 2 to 6 Yrs
- Delhi, NCR
- 2 months ago
- Email to a friend
- Report this job
Job Description
- Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion its a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. Its about expanding your skills and expertise in your current role and preparing yourself for future advancements. Thats why we encourage you to take every opportunity to further your career within our great global team. Grow Your Career with NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Education: BE/BTech in Computer Science/Electronics/ECE/EE/ECS/IT Engineering Certifications: At least one security certification such as CCNA-Security, CCSA, CEH, etc Required Experience: Competencies Minimum 2 years of experience in handling security related products & services and preferably SIEM solution. Person should have adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices. Construction of SIEM content required to produce Content Outputs (e.g., filters, active lists, correlation rules, reports, report templates, queries, trends, variables) Knowledge of packet level analysis Knowledge of networking protocols and technologies and network security Sound analytical and troubleshooting skill Workplace type: On-site Working Equal Opportunity Employer,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: SOC Analyst Security Managed Services Engineer
Contact Details:
Company: NTT DATALocation(s): Delhi, NCR
Keyskills: Incident Management Patch Management Disaster Recovery Security Devices Web Application Firewall DDOS Networking Protocols Network Security Analytical Skills Troubleshooting IPS EDR Incident Response
Similar positions
Ntt Data Global
NTT DATA GLOBAL DELIVERY SERVICES PRIVATE LIMITED - NTT DATA is a publicly traded company, but is about 54 percent owned by NTT. Its business areas are in national and local governments, financial, and telecommunication sectors. According to reports in 2012, Forbes Global 2000 recognizes NTT DATA...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in