MNC Call Center Hiring Freshers/ Exp @ Rivera Manpower

Job Description

WARM GREETINGS FROM RIVERA MANPOWER SERVICES!!

Direct walk in to the clients place will not be entertained

NOTE-

* THE BELOW REQUIREMENT IS FOR CANDIDATES WHO ARE CURRENTLY IN BANGALORE.

* CANDIDATE SHOULD BE EXCELLENT IN COMMUNICATION.

*Immediate joiners

For further details contact:
Sejal

8884496***

se***********6@gm**l.com

Openings available :

Process name : International voice (Banking / Retail)

Qualification : Graduates / Under Graduate

Salary : Upto 4 Lakhs

Shift timings : Rotational shift / US Rotational Shift

Location : BANGALORE, Bellandur

Experience needed : Graduate Freshers are accepted. Candidates with experience should have minimum 6 months in international voice process / International Sales / Client Servicing. Candidates should be flexible to work with rotational shift and should have excellent communication skills.

Roles and Responsibilities:-

• Take ownership of each customer while empathizing and prioritizing customer needs
• Resolve conflicts and manage customer expectations
• Determine customer needs and provide appropriate solutions through relationship building
• Effective verbal and written communication with both external and internal customers
• Document customer account activities thoroughly and concisely
• Engage in interactive dialogue with customers through active listening

Regards,

Sejal

8884496***

Rivera manpower serivces

Job Classification

Education

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Keyskills:   BPO Customer Service Banking Process Customer Support International Voice Process CSR inbound Banking client servicing Client Interaction Retail CSE outbound Call Centre Customer Care international call center Fresher communication skills Interpersonal Skills