Global Network Engineer L2 Job in MNR @ MNR Solutions Pvt Ltd

Job Description

Position Name: Job Posting for Global Network Engineer L2 Skills: Internet, Firewalls, LANs, WLANs, WANs, Meraki Experience: 5-8 yrs Location: Gurugram Notice Period- Immediate to 30 Days Key tasks & responsibilities Identify, research, and resolve 2nd level Technical Support problems related to the Internet, Firewalls, LANs, WLANs, WANs and other Network components. Respond to 2nd line Service calls, Incidents and Service Tickets for technical support Track and monitor the problem in our Service Management Tool (ServiceNow) to insure a timely resolution as managed through an automated system. System operations, maintenance and documentation in accordance with compliance requirements as well as quality assurance and development of standards. Support and implementation of failure and disaster recovery test. Ensuring system integrity and security through necessary measures, for example log analysis and patch management. Monitor the WAN, WLAN and LAN environment and proactively react on any issue. Raising TAC Cases, follow up on Service Provider Requests and Incidents. Working as infrastructure network specialist on new migration projects and flexible for on site support as and when needed for critical installations. Showing Flexibility and availability to support the business outages. Working in collaborations within local and other regional teams. High standards of business ethics and behavior during any business situation or technical negotiations with multiple teams, vendors and partners. Driving results in coordination with DBS teams and vendors. Requirements University degree in related technical/business areas or equivalent work experience Typically requires 5-8 years of relevant IT experience in the area of Network technology related IT Infrastructure services Experience in support and manage Cisco LAN/WLAN Networks (Meraki), Good Knowledge on network Security and Firewall like Fortinet, Palo Alto, Cisco FTDs Good knowledge on SD WAN products like Fortinet, Cisco Knowledge of APIs and Scripting (e.g. Python) Experience in WAN Optimization, Cloud based Services (e.g. Zscaler, Cisco Meraki), Infrastructure Monitoring (e.g. Solarwinds) are meritorious skills Certification on Cisco CCNA and CCNP would be preferred Experience in the area of ITSM and knowledge of the processes of service management (ITIL) High level of flexibility, Experience in troubleshooting and incident resolution, Fluent in English language,

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Keyskills:   Internet Firewalls WANs network Security Firewall APIs Scripting Python WAN Optimization