Urgent Opening for Customer Service @ Sovereign Corporate

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Urgent Opening for Customer Service

Sovereign Corporate
0 to 4 Yrs
Mumbai
5 years ago
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Job Description

Urgent Opening for Customer Service Executive- Mumbai (Vidyavihar)

Qualification- HSC OR Graduate

Designation-Customer Service Executive

Communication skills- Good

Experience-fresher or 6 months

Location- Vidyavihar

Role-

answering calls and provide information about products and services
Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information
Identifying and assessing customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customer

Working Days- 6 days(Sundays- week off)

Working time- General Shift

Interested candidate can send their resume on 9867593*** and email me on re***********6@so********s.in

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Urgent Opening for Customer Service

Contact Details:

Company: Sovereign Corporate
Location(s): Mumbai

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Sovereign Corporate

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Urgent Opening for Customer Service @ Sovereign Corporate

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