Network Operations Center Engineer - Fresher @ Leading Cooperative

Job Description

Department: Network Operations Center (NOC) Employment Type: Full-time Job Overview We are looking for a highly motivated and detail-oriented NOC Engineer to join our Network Operations Center (NOC) Monitoring Team with a focus on Cloud Platforms. In this role, you will be responsible for monitoring and troubleshooting cloud infrastructure, ensuring optimal performance, and escalating issues as required. You will play a crucial role in maintaining service availability, reliability, and performance for cloud-based applications and service .Key Responsibilitie Cloud Infrastructure Monitoring: Monitor cloud environments (AWS, Google Cloud, etc.) for resource performance, availability, and security Incident Detection and Reporting: Detect and report network and system anomalies in cloud environments such as downtime, latency issues, or performance degradation Issue Escalation: Escalate critical issues related to cloud services, resources, and applications to senior technical teams for prompt resolution Cloud Resource Management: Assist in monitoring and managing cloud resources (servers, virtual machines, storage, databases, etc.), ensuring proper allocation and optimization Log Analysis: Review and analyze logs from cloud services and platforms (e.g., CloudWatch, Stackdriver) to identify patterns or issues that need resolution Routine Checks: Perform regular health checks on cloud infrastructure, services, and applications to ensure uptime and prevent issues Automation Support: Assist in monitoring and supporting automation tasks, such as auto-scaling, load balancing, and resource provisioning in the cloud Documentation: Maintain and update records of cloud infrastructure status, incidents, troubleshooting steps, and resolutions Customer Communication: Provide status updates to internal stakeholders or customers regarding cloud-related incidents or maintenance schedules Collaboration: Work with senior cloud engineers and IT teams to resolve cloud infrastructure issues and optimize performance Qualification Educational Background: Bachelors degree in computer science, Information Technology, Cloud Computing, or related field (or equivalent) Work Experience: Minimum 6 Months to 1.5 Years. Also, Freshers with exposure to cloud computing environments and basic understanding of IT Operations, Linux/Windows commands are welcome to Apply Technical Skills (Preferred): Basic understanding of cloud computing concepts (e.g., IaaS, PaaS, SaaS, cloud storage, compute, networking) Familiarity with cloud platforms (AWS, Azure, Google Cloud, etc.) .Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, etc.) and cloud networking configurations. Understanding of virtual machines, cloud storage, and cloud databases. Basic knowledge of operating systems (Linux, Windows). Key Competencies: Attention to Detail: Ability to identify potential issues and performance degradation in cloud environments. Problem-Solving: Strong troubleshooting skills, able to diagnose issues and suggest solutions under pressure. Communication Skills: Effective verbal and written communication skills for providing updates and documentation. Teamwork: Able to work collaboratively within a team and communicate effectively with senior engineers and technical teams. Adaptability: A willingness to learn about cloud technologies, platforms, and monitoring tools in a dynamic environment.,

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Keyskills:   Log Analysis Documentation Customer Communication Collaboration Reporting