Application Support Engineer (AWS) (4-7 Years)
- Kpr sugar apperals
- 4 to 8 Yrs
- All India
- 28 days ago
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Job Description
- About Zeller About the role As a Senior Application Support Engineer you will be a leading member of the team that shapes and owns Zellers commitment to excellent and highly available service delivery. What youll be doing Design, plan, and deliver projects that improve the service delivery of Zellers Application Support team We are looking for someone to be the senior most member of a small team which includes some leadership, planning, and task assignment responsibilities, but is still principally involved in hands-on service delivery. Be the primary point of contact for escalated product issues from Zellers account and customer success teams. Own and orchestrate the triage, investigation and resolution of complex technical issues driving the pace of resolution and communicating well-thought out and reliable direction. Be an expert in the products and workflows you support and promote and share that knowledge to our partner teams. Using your technical expertise, participate in application monitoring using logs, data stores, internal tools and dashboards. Be a part of our incident response team, responding to alerts and bearing some on-call responsibilities. What skills and experience we are looking for You have the ability to manage multiple, competing tasks & priorities with ease in a fast-moving environment. A strong technical background with excellent troubleshooting, analytical and data skills. This should include familiarity with AWS services (or similar) and an active SQL skill set. Excellent communication skills and the ability to build strong partnerships with engineering and customer facing teams. Demonstrated experience participating in change management and incident response processes Excitement and drive to work in a product company that delivers mission critical financial services Like the rest of our team, you will benefit from Competitive remuneration A balanced, progressive, and supportive work environment; Excellent parental leave and other leave entitlements; Fully remote role Annual get together with the team Endless learning and development opportunities; Plenty of remote friendly fun and social opportunities - we love to come together as a team; An ability to influence and shape the future of Zeller as our company scales both domestically and globally; Being part of one of Australias most exciting scale-ups.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: IT Operations / EDP / MIS
Functional Area: Not Specified
Role/Responsibilies: Application Support Engineer (AWS) (4-7 Years)
Contact Details:
Company: ZellerLocation(s): All India
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Keyskills: SQL Change Management Communication Skills Incident Response
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