Valet Supervisor Job in Aviserv Airport
- Kpr sugar apperals
- 1 to 5 Yrs
- All India
- 10 months ago
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Job Description
- Job Title: Valet Supervisor Responsibilities: Supervise Valet Team: Manage and lead the valet attendants to ensure smooth and efficient parking operations. Assign specific tasks and oversee the daily operations of the valet stand. Customer Service: Ensure guests receive prompt, professional, and courteous service when arriving or departing. Handle any complaints or issues related to valet services with professionalism and tact. Training and Development: Train new valet staff on company policies, procedures, and customer service standards. Offer guidance and continuous development to the valet team to ensure a high level of service. Operational Efficiency: Monitor parking lot capacity and parking areas to avoid congestion or inefficiencies. Ensure vehicles are parked safely and properly while minimizing wait times for guests. Maintain Records: Keep detailed records of vehicle arrivals, departures, and any incidents involving guests vehicles. Handle lost-and-found items or any damage claims efficiently and professionally. Safety and Compliance: Ensure that all safety protocols are adhered to, including parking lot safety, vehicle handling, and traffic regulations. Perform regular checks on valet equipment, uniforms, and signage to ensure proper condition and appearance. Reporting and Communication: Report to higher management about valet performance, guest feedback, and any operational issues. Communicate with other departments, such as the front desk or concierge, to ensure coordinated guest service. Conduct daily briefing and inspections Cash and Billing Management: Handle cash and tips responsibly. Skills and Qualifications: Leadership: Strong ability to manage and motivate a team of valet attendants. Customer Service: Excellent interpersonal and communication skills to deal with guests effectively. Problem-solving: Ability to address complaints and resolve issues swiftly. Attention to Detail: Ensure the safety and care of guests" vehicles. Experience: Previous experience as a valet attendant or in a customer service role is often preferred. Physical Stamina: The role may require being on your feet for extended periods and handling multiple vehicles in a busy environment. Clean Driving Record: A valid drivers license with a clean driving record, as the role involves driving guests vehicles. Combination 1-2 years previous experience in similar role Managing duty roaster Complete required reports, set productivity goals, and provide training to officers Provide excellent customer service and handle concerns with professionalism Must possess excellent communication and interpersonal skills, with the ability to express oneself in a professional, clear and concise fashion Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Rotational shift Yearly bonus Work Location: In person Application Deadline: 28/02/2025 Expected Start Date: 01/03/2025,
Employement Category:
Employement Type: Full timeIndustry: OthersRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Valet Supervisor Job in Aviserv AirportContact Details:
Company: Aviserv AirportLocation(s): All India+ View Contact
Keyskills: Leadership Customer Service Problemsolving
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