Process Mining Analyst Job in Crowe Horwath IT
- Kpr sugar apperals
- 1 to 5 Yrs
- Hyderabad
- 9 months ago
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Job Description
- Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, youre trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. Thats why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Your Journey at Crowe Starts Here: At Crowe, you have the opportunity to deliver creative solutions to todays complex business issues. Crowes accounting, consulting, and technology personnel are recognized for their expertise and understanding of process frameworks and enabling technologies, along with their dedication to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our dedication to career growth and exceptional client value has resulted in a firm that is routinely recognized as a Best Place to Work. We are 75 years strong and still growing. Come grow with us! Job Summary: The Senior Process Optimization Analyst brings strong Business Analyst expertise along with Process Improvement/ Optimization expertise to understand the need of clients and scope the automation candidates. This role is responsible for analyzing operation processes across the organization for areas of optimization (lean review) and identify candidates of varied forms of Automation to drive optimization, scale and efficiency. Utilizing best practices and tools from the Process Optimization team as part of the Business Architecture & Optimization group within Technology, this role will capture identified processes to evaluate their candidacy for automation, aid in their prioritization and support their onboarding and implementation through the SDLC life cycle. This role will act as a SME lead in the analysis of automation effectiveness and implementation. Key Job Responsibilities: Facilitate collaborative workshops with key stakeholders to document end to end current state processes, internal/external pain points, and desired outcomes for analysis Question status quo and identify areas of improvement through elimination of non-value-added work Define Target Operating Model with the strategic roles and use of emerging technologies Construct service blueprints to specify and detail each aspect of service supporting client experience/journey end to end creating shared awareness of each teams responsibilities and ownership of critical service elements Act as a Process Automation Subject Matter Expert to recommend Digital Worker strategic work for analyzed processes Deploy Lean principles for recommendations for process improvements Leverage Process/Task mining for further analysis with data driven process-health understanding Utilize UX feedback, Job aids, procedures, and process maps to identify processes for further optimization and/or automation and using analysis make strategic recommendations Write functional and non-functional requirements at a level that can be validated by the client and utilized by the technical project team; manage/maintain all requirements documentation Leverage expertise to lead technical projects through the systems development lifecycle or agile activities on large projects Use Crowe standard tools for Agile methodology for use story development Act as a liaison between business and developers to elicit process automation requirements Prepare test plans, test scripts, and complete testing to minimize defects prior to User Acceptance Testing (UAT) Document and track defects/issues and ensure timely resolution Facilitate and lead User Acceptance Testing (UAT) to prove the solution meets the clients needs Develop/train junior analysts on best practices Evolve to analyze complex and advanced Process automation use cases with chatbots, Machine Learning and advanced technology/tools to satisfy diverse client needs Qualifications: 3+ years experience in core business analysis Lean/Six Sigma certification a plus 1+ years experience in one/many of the tools: Power Platform Preferred Customer focused (Design Thinking), problem solving mindset and passion for understanding end to end process and impact on client Process skills: Requirements elucidation, process mapping, optimization, workflow design Automation Skills: Requirements gathering, business case formulation, Quality Assurance, Testing Process/Task Mining experience (MS Process Mining, BP Process Intelligence, Celonis, etc.) preferred Knowledge of ML/AI application and concepts Visio, BPMN tool (optional), SharePoint, ADO, ServiceNow experience preferred Excellent written and verbal communication skills and the ability to interact professionally with a diverse group of executives, managers, subject matter experts and developers Excellent analytical, critical thinking and troubleshooting skills with the ability to solve problems Extremely detail oriented and organized with excellent presentation and interpersonal skills Proven experience creating artifacts and documenting requirements for software projects ensuring that business, user, functional and non-functional requirements are clear, concise, testable, and traceable (including experience with modeling, diagramming, and prototyping tools to generate analysis and design deliverables) Solid experience with analysis techniques/methods (including, but not limited to, scope diagrams, process models, data models, use cases, user stories, acceptance criteria, storyboards, prototypes, state diagrams, CRUD matrix, etc.) Expertise with a variety of testing techniques (quality assurance skills including, but not limited to, unit testing, requirements testing, integration testing, performance testing, usability testing, etc.) Aptitude to constantly question the status-quo and look for optimal solutions (including advanced process automation solutions) backed by detailed analytics Our Benefits: At Crowe, we know that great people is what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you. How You Can Grow: We will cultivate your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach who will guide you in your career goals and aspirations. Learn more about where talent can prosper. Visit Crowe Careers to find out how you can grow your career and make an impact every single day. More about Crowe: Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe International, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. We expect the candidate to uphold Crowes values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe Horwath IT Services Private Ltd. is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world. Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.,
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Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Process Mining Analyst Job in Crowe Horwath ITContact Details:
Company: Crowe HorwathLocation(s): Hyderabad+ View Contact
Keyskills: Business Analysis Process Improvement Automation Lean Principles Requirements Gathering Quality Assurance Testing Visio SharePoint ServiceNow Analytical Skills Critical Thinking Troubleshooting Process Modeling Data Modeling Use Cases User Stories Prototyping
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