Answer questions:Respond to customer inquiries via phone, email, chat, or social media
Resolve problems:Diagnose the cause of a problem, generate solutions, and implement a plan
Provide information:Explain product features, guide customers through processes, and troubleshoot technical issues
Build relationships:Listen to customer concerns, empathize, and provide a positive customer experience
Maintain records:Keep track of customer interactions, including inquiries, resolutions, and follow-up actions
Collaborate:Work with other teams, such as sales, technical support, or product development
Employement Category:
Employement Type: Full time Industry: Insurance Role Category: Customer Service (Domestic) Functional Area: Not Specified Role/Responsibilies: Hiring open in customer service in leading