Key Responsibilities Handle customer inquiries via phone, email, and chat in a professional manner Provide accurate information about products and services Resolve customer complaints and escalate issues when necessary Maintain a positive and empathetic attitude toward customers Keep records of customer interactions and transactions Collaborate with internal teams to ensure prompt solutions Requirements Bachelors degree preferred Excellent verbal and written communication skills Basic computer skills and familiarity with CRM software (preferred) Strong problem-solving and interpersonal skills Ability to work in a fast-paced environment About Company: Multichem began operations in 1976, with a clear vision. We wanted to be a partner in growth to national and multinational organizations as a source of quality bulk and fine chemicals and pharmaceutical raw materials.,
Employement Category:
Employement Type: Full time Industry: BPO / Call Center Role Category: Sales / BD Functional Area: Not Specified Role/Responsibilies: Customer Service Representative in Mumbai Job
Contact Details:
Company: Multichem Specialities Location(s): All India