Company Description Kay Bee Cargo specializes in providing end-to-end air freight solutions across various industry sectors including FMCG, automotive, textile, healthcare, and pharmaceuticals. Our mission is to ensure that your products reach their destination rapidly, safely, and in perfect condition. By focusing on what we do best, we aim to bring added value to your business through seamless service delivery. Role Description This is a full-time on-site role located in Mumbai for a Customer Service and Operation Air Export role. The candidate will be responsible for overseeing daily air export operations, managing customer inquiries, ensuring customer satisfaction, maintaining excellent phone etiquette, and enhancing overall customer experience. The role involves coordinating shipments, preparing necessary documentation, and resolving any issues that arise during the export process. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Customer Experience skills Exceptional Phone Etiquette skills Strong organizational and multitasking abilities Excellent communication and interpersonal skills Ability to work in a fast-paced environment Experience in logistics or air freight operations is a plus Bachelor's degree in Business, Logistics, or a related field preferred,
Employement Category:
Employement Type: Full timeIndustry: OthersRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: customer service and operation air export Job
Contact Details:
Company: Kay Bee CargoLocation(s): Other Maharashtra