Associate Analyst Dialer Operations @ Bright Future

Job Description

• Works on design, implementation, and support activities for Cloud dialer, Avaya and Cisco Telephony Platforms.
• Work with BU and project team requirement and implement the setup
• Should be aware of US Compliance need and help to provide solution surrounding the compliance requirement.
• Should work to resolve technical issues including system down, intrusion, and performance. Must consistently demonstrate solid analytical and troubleshooting skills.
• Work internally and with vendor to develop document and PNPs.
• Develop workflows and diagram for internal and external use
• Participate in PCI and HIPPA audits and vendor interaction
• Candidate should have worked in Dialer and PBX environment.
• Candidate should be aware of managing network and VOIP connectivity.
• Candidate should know to work on Linux and using putty and GUI.
• Candidate should know at least one version if Cisco or Avaya PBX
• Salary Up to 8-10 LPA , Location Vashi, {Mumbai}

Employement Category:

+ View Contact

Keyskills:   avaya pbx avaya aura cisco voip dialer management collection strategy cloud dialer dialer operations pnps analyst associate