Customer Relationship Executive ( Only Female)
- Kpr sugar apperals
- 1 to 5 Yrs
- Nagpur
- 1 month ago
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Job Description
- Job description We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Responsibilities: 1.Contact potential or existing customers to inform them about a product or service using scripts 2.Answer questions about products or the company 3.Ask questions to understand customer requirements and close sales 4.Direct prospects to the field sales team when needed 5.Enter and update customer information in the database 6.Take and process orders in an accurate manner 7.Handle grievances to preserve the companys reputation 8.Go the extra mile to meet sales quota and facilitate future sales 9.Keep records of calls and sales and note useful information Requirements: 1.Proven experience as telesales representative or other sales/customer service role 2.Proven track record of successfully meeting sales quota preferably over the phone 3.Good knowledge of Microsoft office and telephone systems 4.Ability to learn about products and services and describe/explain them to prospects 5.Excellent knowledge of English,Hindi. 6.Excellent communication and interpersonal skills 7.Cool-tempered and able to handle rejection 8.Outstanding negotiation skills with the ability to resolve issues and address complaints 9.Graduate Degree is must but if its post graduate then its added advantage. Job Type: Full-time Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Morning shift Work Location: In person,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Customer Relationship Executive ( Only Female)
Contact Details:
Company: Softpaint IndustriesLocation(s): Nagpur
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Keyskills: Interpersonal skills Negotiation skills services
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