Loyalty Manager Job in Homworks(Prominance)
- mgm eye institute
- 3 to 7 Yrs
- Coimbatore
- 2 months ago
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Job Description
- Job Title: Loyalty Manager Work Location: Prominance homworks,22JQ+X8P, Airport Rd, Peelamedu, Airport Rd, Peelamedu, Alagu Nagar, Civil Aerodrome Post, Coimbatore, Tamil Nadu 641014 Coimbatore| Job Overview: We are seeking a highly motivated and results-driven Loyalty Manager to develop, manage, and optimize our customer loyalty programs. In this role, you will be responsible for creating innovative strategies to enhance customer retention, engagement, and brand loyalty. You will work closely with cross-functional teams to ensure the success of our loyalty initiatives and create meaningful relationships with our customers. Key Responsibilities: Develop and manage loyalty programs: Design, implement, and oversee customer loyalty programs that drive engagement and retention. Customer engagement: Work alongside the marketing team to develop personalized marketing campaigns that target existing customers and encourage repeat purchases. Analyze data: Regularly analyze customer data, purchase behavior, and program performance to gain insights and optimize strategies. Collaborate with cross-functional teams: Partner with the marketing, sales, and product teams to align loyalty initiatives with business goals. Program optimization: Continuously monitor and improve the loyalty program to ensure it delivers maximum value for both customers and the business. Budget management: Manage the budget for loyalty initiatives and ensure cost-effectiveness and ROI. Customer feedback: Gather and analyze customer feedback to enhance program offerings and address any issues. Reporting: Provide detailed reports on program performance, key metrics (KPIs), and any adjustments made to senior management. Stay updated with industry trends: Research and stay current with loyalty program trends, technologies, and best practices to keep our offerings competitive. Qualifications: Bachelors degree in Marketing, Business Administration, or a related field (Masters degree is a plus). years of experience in customer loyalty, marketing, or related roles. Strong understanding of customer retention strategies and loyalty program structures. Excellent analytical skills with the ability to interpret data and translate it into actionable insights. Exceptional communication and interpersonal skills. Ability to manage multiple projects and work with cross-functional teams. Knowledge of CRM software and loyalty program management tools. Creative thinking and problem-solving skills. Thanks and Regards, Sree nithi ravi HR Executive Ph - hidden_mobile hidden_email / www.prominance.com Job Types: Full-time, Permanent Benefits: Food provided Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Morning shift Performance bonus Yearly bonus Work Location: In person,
Employement Category:
Employement Type: Full timeIndustry: BFSI
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Loyalty Manager Job in Homworks(Prominance) at
Contact Details:
Company: Homworks(Prominance)Location(s): Coimbatore
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Keyskills: Customer Loyalty Marketing Data Analysis Budget Management Reporting Interpersonal Skills ProblemSolving
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