Profile For Branch Operation Manager (Male)
- Vansh Enterprises
- 1 to 5 Yrs
- Bhillai
- 6 days ago
- Email to a friend
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Job Description
**Position Title:** Branch Operations Manager
**Department:** Operations
**Location:** [Pan India]
**Job Summary:**
The Branch Operations Manager is responsible for overseeing the daily operations of a bank branch or financial institution. This role ensures efficient and effective branch operations while maintaining a high level of customer service and compliance with regulatory requirements. The Branch Operations Manager leads the branch team, manages resources, and implements strategies to achieve branch performance goals.
**Key Responsibilities:**
1. **Operational Management:**
- Oversee all operational aspects of the branch, including teller operations, customer service, and back-office functions.
- Ensure compliance with all banking laws, regulations, and policies.
- Implement and monitor branch procedures to optimize efficiency and mitigate risks.
- Handle escalated customer issues and complaints, ensuring prompt and effective resolution.
2. **Staff Management:**
- Recruit, train, supervise, and evaluate branch staff.
- Foster a positive work environment and promote teamwork and staff development.
- Conduct regular performance reviews and provide feedback and coaching to employees.
- Schedule staff to ensure adequate coverage during business hours.
3. **Customer Service:**
- Ensure a high level of customer satisfaction by maintaining service quality standards.
- Develop and implement strategies to attract and retain customers.
- Promote the banks products and services to meet customer needs.
4. **Financial Management:**
- Monitor branch financial performance, including profit and loss statements, budgets, and expense reports.
- Ensure the branch meets or exceeds performance targets and goals.
- Manage branch cash flow, including daily balancing and reconciliation.
5. **Risk and Compliance:**
- Ensure branch operations comply with all regulatory requirements and internal policies.
- Conduct regular audits and assessments to identify and address potential risks.
- Maintain accurate records and documentation as required by law and bank policy.
6. **Strategic Planning:**
- Develop and implement branch strategies and action plans to achieve business objectives.
- Analyze market trends and identify opportunities for growth and improvement.
- Collaborate with regional and corporate management to align branch goals with overall business strategy.
**Qualifications:**
- Bachelors degree in Business Administration, Finance, or related field.
- Strong knowledge of banking regulations and compliance requirements.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage and motivate a team.
- Strong analytical and problem-solving skills.
- Proficiency in banking software and Microsoft Office Suite.
**Working Conditions:**
- Full-time position with standard business hours;
- Primarily office-based with some travel to other branches or regional meetings.
**How to Apply:**
Interested candidates should submit their resume
Name - Ridhima
Email -h*************a@gm**l.com
Mob no.-hidden_mobile
Employement Category:
Employement Type: Full timeIndustry: Banking
Role Category: Back Office Operations
Functional Area: Not Specified
Role/Responsibilies: Profile For Branch Operation Manager (Male)
Contact Details:
Company: Vansh EnterprisesLocation(s): Bhillai
Keyskills: branch accounting back office operations management retail sales operations team handling branch management branch banking operations retail operations branch administration branch banking
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