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Hiring _Technical Support_ Vikhroli_ 23KCTC_ 5 @ Trigent

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 Hiring _Technical Support_ Vikhroli_ 23KCTC_ 5

Job Description

Greetings From Trigent Software!!!


We have openings with our Organization for the role of "Technical Support". Interested candidates can share your cv to po****a@tr****t.com


JD for your reference:

Key Responsibilities:


  • Observe and monitor the health of the applications.
  • Event / Alert Management (Proactive operations) for all in-scope applications
  • Perform ready-for-business checks and post-release checks
  • Availability Management includes participating in regular DR and BCP activities and maintain documentation
  • Performing or coordinating application maintenance activities such as housekeeping, services restart and server restart
  • Triage the ticket (first level analysis)
  • Resolve Known issues with documented solutions i.e. based on standard operating procedures
  • Looking for minimum 0.6 months of experience.
  • Looking for Immediate joiner's

Apply Only if matches to your profile & can join immediately



Thanks & Regards

Pooja Abole

Team Leader

Job Classification

Industry: IT Services & Consulting
Functional Area:
Role Category: Customer Success
Role: Customer Success
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Other Post Graduate

Contact Details:

Company: TRIGENT SOFTWARE PRIVATE LIMITED
Location(s): Mumbai

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Keyskills:   Desktop Support Technical Support Troubleshooting

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₹ 1.25-2.75 Lacs P.A

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Trigent

Company ProfileTrigent Software LimitedCMMI Level 4 software company