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Oracle Finance Fusion Functional Engineer Job @ Consultancy

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 Oracle Finance Fusion Functional Engineer Job

Job Description

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Job Description 1) As a primary point of contact for customers, should be responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues 2) Experience with all aspects of the system support, testing and Pre & Post implementation activities. 3) Resource should be able to independently work on Support and resolving issues 4) Resource should be able to investigate, analyze and provide solution for any customer specific requirememts 5) Work with OMCS/DBA team. Knowledge of SRs, RFCs and My Oracle Support is required. 6) Lead the team through all aspects of service delivery. Career Level - IC3,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Oracle Finance Fusion Functional Engineer Job

Contact Details:

Company: Oracle
Location(s): Hyderabad

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Keyskills:   system support testing investigation analysis RFCs service delivery DBA SRs My Oracle Support

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Consultancy

CSB Bank is 100 year old Bank which have head office in Thrissur, Kerala District.