SrCustomer Service Executive - Network
- Tata Communications
- 3 - 7 years
- Visakhapatnam
- 1 year ago
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Job Description
- Monitor large computer networks and servers for problems from a central location
- They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution
- Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability
- Ensure necessary coordination on certification field level testing
- Coordinate with the technical teams for new enhancementsissue resolution Set up configurations number of fibre pairs in the cable capacity landing stations
- Manage the complete capacity distribution and traffic activation on the cable system
- Track and monitor the environment performance to ensure minimal interruption to network transmission andor network switches
- Lead drive and monitor all maintenance and cost savings activities related to facilities including facility maintenance and thereby ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability both in terms of operations and capital investments
- Manage marine cables network equipment maintenance international real estate management security operations for all sites and network ensuring adequate support for maintenance of international facilities and network at optimal costs ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability both in terms of operations and capital investments
Broad outline of the Role
- May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Network Operations
- Support Operational role responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area
- Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures
- May Provide first level of supervisory management to a work team that includes professional roles
- May also supervise technical and administrative staff Work group team focus Education Graduate Experience 4 8 years
Job Classification
Industry: Telecom / ISPFunctional Area:
Role Category: IT Network
Role: IT Network
Employement Type: Full time
Education
Under Graduation: Any Graduate, Diploma in MechanicalPost Graduation: Any Postgraduate
Doctorate: Doctorate Not Required
Contact Details:
Company: Tata CommunicationsLocation(s): Visakhapatnam
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Keyskills: Telecom Network operations OTDR Issue resolution SMPS Troubleshooting OSP Operations OFC Machinery
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