Inviting Applications For Content @ Headstrong

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it.

Welcome to the relentless pursuit of better.

Skills- Non Voice, Content Moderation, Content Curation, Fresher, Customer Support, Customer Service,Chat process

Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities
   Provide resolution to maintain standards of quality.
    Review content and provide resolution based on prescribed guidelines.
   Recognize trends and patterns and raise issues timely.
   Provide insights to help improve the support to the users.
   Maintain a thorough understanding of process and policies.
   Provide excellent customer service to our customers.

Qualifications we seek in you
Minimum qualifications
   Any Graduate
   Freshers are eligible.
   Fluent in English Language

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.