Job Description
Overview of the function:
Program Management is a sub-function under Strategy function and is responsible to drive large, complex, multi-phased initiatives that helps to deliver Product/Tech and Business & Operations Capabilities identified by Cleartrip Leadership. This includes the Quarterly OKR process.
Program Management acts as an enabler by playing a critical role in initiation of programs defining, structuring and building a deliverable based plan in leading cross-functional teams to focus on creating business value and meeting strategic objectives.
Program Management function receives guidance from top management and requires a high level of initiative and problem solving ability in a highly dynamic environment with-in Cleartrip.
Responsibilities:
- Partner with Business, Product Tech owners and Operation Leaders in understanding long-term capabilities initiatives that need to be managed in-line with the Organizational/Functional goals.
- Based on the asks, create and update the program plan
- Own and execute end-to-end of top level key initiatives by partnering with Project Sponsors, other Program Managers, and multiple development teams
- Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints
- Clearly articulate & communicate project status to the Leadership Team and key technical and business stakeholders
- Besides managing and executing cross functional Programs, you will also need to drive the Strategy Setting & Review exercises like OKR Finalisation and Quarterly/Monthly OKR Reviews.
Must Have Skills:
- Good business and product/ technology understanding
- Experience in OTA travel space is preferred
- Ability to use data and metrics to back up assumptions, recommendations and drive decisions
- Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
- Hands-on experience in establishing and driving Agile methodology
- Adept at being detail-oriented with a demonstrated ability to self-motivate and follow-through on programs
- Ability to think both strategically and tactically and to drive execution. Should be equally comfortable with long term planning and day to day progress tracking and execution
- Proven track record of taking ownership and of delivering results in a fast paced environment, including history of successfully delivering large scale projects end to end.
Competencies needed for Success:
- Systems Thinking: Understand the overall business and product/tech strategy. Influence the cross functional team to align on the initiative and showcase an entrepreneurial mindset in solving the underlying product/tech and business challenges
- Stakeholder Management: Align the stakeholders on 'What's' and the 'How's' of the program
- Planning & Execution: Drive execution rigor using set practises , Manage & Drive Change wherever needed
- Problem Solving & Decision Making - Proactively identify problems & drive solutions, Make decisions which are based on the values and principles of the organization
Experience:
- 6-12 years industry experience in total with minimum 4 to 8 years of experience in implementing Product & Tech solutions addressing business needs & outcomes
- Experience in partnering with Senior Leadership & driving Strategic Initiatives
- Must have led large, multi-team technical programs initiatives that addressed end customers pain points business outcomes directly
- A very good understanding of Program Management methodologies in particular Agile methodologies and a know-how in implementing & adapting them
- E-commerce Travel experience will be a plus
Must Have Qualifications:
- Bachelors/Masters Degree in Computer Science/Information Technology. MBA will be a plus.
Job Classification
Industry: Retail
Functional Area: Role Category: Technology / IT
Role: Technology / IT
Employement Type: Full time
Education
Under Graduation: BCA in Computers, B.Tech/B.E. in Computers, B.Sc in Computers
Post Graduation: MCM in Computers and Management, MCA in Computers, MBA/PGDM in Any Specialization, M.Tech in Computers, MS/M.Sc(Science) in Computers
Doctorate: Any Doctorate
Contact Details:
Company: Flipkart
Location(s): Bengaluru
Keyskills:
Program Management
strategic initiatives
escalation management
information technology
stakeholder management
business operations
agile methodology