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Senior Program Manager - Bengaluru/Bangalore @ Flipkart

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 Senior Program Manager - Bengaluru/Bangalore

Job Description

Overview of the function:

Program Management is a sub-function under Strategy function and is responsible to drive large, complex, multi-phased initiatives that helps to deliver Product/Tech and Business & Operations Capabilities identified by Cleartrip Leadership. This includes the Quarterly OKR process.

Program Management acts as an enabler by playing a critical role in initiation of programs defining, structuring and building a deliverable based plan in leading cross-functional teams to focus on creating business value and meeting strategic objectives.

Program Management function receives guidance from top management and requires a high level of initiative and problem solving ability in a highly dynamic environment with-in Cleartrip.

Responsibilities:

  • Partner with Business, Product Tech owners and Operation Leaders in understanding long-term capabilities initiatives that need to be managed in-line with the Organizational/Functional goals.
  • Based on the asks, create and update the program plan
  • Own and execute end-to-end of top level key initiatives by partnering with Project Sponsors, other Program Managers, and multiple development teams
  • Identify, assess and mitigate risks, provide escalation management, anticipate and make tradeoffs balancing the business needs versus constraints
  • Clearly articulate & communicate project status to the Leadership Team and key technical and business stakeholders
  • Besides managing and executing cross functional Programs, you will also need to drive the Strategy Setting & Review exercises like OKR Finalisation and Quarterly/Monthly OKR Reviews.

Must Have Skills:

  • Good business and product/ technology understanding
  • Experience in OTA travel space is preferred
  • Ability to use data and metrics to back up assumptions, recommendations and drive decisions
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
  • Hands-on experience in establishing and driving Agile methodology
  • Adept at being detail-oriented with a demonstrated ability to self-motivate and follow-through on programs
  • Ability to think both strategically and tactically and to drive execution. Should be equally comfortable with long term planning and day to day progress tracking and execution
  • Proven track record of taking ownership and of delivering results in a fast paced environment, including history of successfully delivering large scale projects end to end.

Competencies needed for Success:

  • Systems Thinking: Understand the overall business and product/tech strategy. Influence the cross functional team to align on the initiative and showcase an entrepreneurial mindset in solving the underlying product/tech and business challenges
  • Stakeholder Management: Align the stakeholders on 'What's' and the 'How's' of the program
  • Planning & Execution: Drive execution rigor using set practises , Manage & Drive Change wherever needed
  • Problem Solving & Decision Making - Proactively identify problems & drive solutions, Make decisions which are based on the values and principles of the organization

Experience:

  • 6-12 years industry experience in total with minimum 4 to 8 years of experience in implementing Product & Tech solutions addressing business needs & outcomes
  • Experience in partnering with Senior Leadership & driving Strategic Initiatives
  • Must have led large, multi-team technical programs initiatives that addressed end customers pain points business outcomes directly
  • A very good understanding of Program Management methodologies in particular Agile methodologies and a know-how in implementing & adapting them
  • E-commerce Travel experience will be a plus

Must Have Qualifications:

  • Bachelors/Masters Degree in Computer Science/Information Technology. MBA will be a plus.

Job Classification

Industry: Retail
Functional Area:
Role Category: Technology / IT
Role: Technology / IT
Employement Type: Full time

Education

Under Graduation: BCA in Computers, B.Tech/B.E. in Computers, B.Sc in Computers
Post Graduation: MCM in Computers and Management, MCA in Computers, MBA/PGDM in Any Specialization, M.Tech in Computers, MS/M.Sc(Science) in Computers
Doctorate: Any Doctorate

Contact Details:

Company: Flipkart
Location(s): Bengaluru

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Keyskills:   Program Management strategic initiatives escalation management information technology stakeholder management business operations agile methodology

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