Global Service Expert, Virtualization
- Oracle
- 5 to 10 Yrs
- Other Telangana
- 26 days ago
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Job Description
- Job Description Global Service Expert, Virtualization & Monitoring Platforms Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape! Job Summary The Global Service Expert, Virtualization & Monitoring Platforms will lead the strategic development, implementation, and management of Virtualization & Monitoring Platforms to ensure seamless support for business operations, emphasizing agility and scalability. Your Key Responsibilities Your responsibilities include, but are not limited to: Manage and operate Virtualization Platforms to ensure optimal performance, reliability, and security across the enterprise. Support the management of Monitoring Platforms to facilitate a stable and performance-oriented IT infrastructure across the enterprise. Oversee the effective delivery and continuous service operations of Virtualization & Monitoring Platforms, ensuring alignment with business needs and IT service management (ITSM) practices. Provide best-in-class support for Virtualization & Monitoring technologies, not only within core IT infrastructure but also by enabling application teams to leverage these platforms efficiently. Ensure the health, security, lifecycle, and operational resilience of Virtualization & Monitoring Platforms through proactive management and governance. Lead 24x7 operational oversight by directing both internal and external technical teams, ensuring service availability and incident resolution within defined SLAs. Manage vendor relationships and service providers, ensuring contractual obligations are met, tracking actual service utilization, and holding vendors accountable for performance in line with business service expectations. Drive compliance with IT governance, security standards, and best practices, ensuring adherence to internal policies and industry regulations. Your Key Competencies Virtualization & IT Infrastructure Management Hands-on experience managing enterprise-scale virtualization environments, with a solid grasp of performance optimization, capacity planning, and troubleshooting. IT Service Management & Governance Strong understanding of ITIL principles and best practices (ITIL Foundation Certification preferred). Ability to apply ITSM processes in a technical environment. Compliance & Risk Management Strong knowledge of IT controls, security, and risk management frameworks, including compliance with GxP validation standards and IT governance policies. Systems Integration & Automation DevOps mindset with a deep understanding of system integration, automation, CI/CD practices, and full solution lifecycle management from inception to retirement. Analytical & Decision-Making Skills Ability to assess complex IT challenges, make data-driven decisions, and provide actionable recommendations. Cross-functional Collaboration Proven ability to work across IT teams, bridging infrastructure, application, and security functions to ensure seamless operations. Customer & Service Excellence Strong commitment to a service-first approach, ensuring high levels of availability, reliability, and user satisfaction. Minimum Requirements What youll bring to the role: University degree in Computer Science or comparable education 10+ years of experience in working with hypervisor and virtualization technologies. 5+ years of experience with latest generation monitoring tools, like Splunk or ELK Experience with hyper converged infrastructure platforms Experience in both on-prem and cloud deployment of workloads. Experience in hybrid and multi-cloud environments. Experience in Service Management or Engineering of a global service portfolio in similar areas as above, across geographies and business areas. Track record in delivering on time, quality and budget. Experience in negotiating agreements with corporate suppliers in close co-operation with the sourcing function. Youll Receive Breakdown of benefits received in this role. Include flexible working, learning and development opportunities as well. Why Sandoz Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more! With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably. Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! Join us! Commitment To Diversity & Inclusion (hard Coded In Workday) We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com) #Sandoz,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Global Service Expert, Virtualization &
Contact Details:
Company: Sandoz India Pvt LtdLocation(s): Other Telangana
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Keyskills: IT Infrastructure Management IT Service Management
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