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Hiring For International Travel Process- CSE @ IGT Solutions

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 Hiring For International Travel Process- CSE

Job Description

Mention (HR Tanya) on top of cv.

Contact-9289837*** (WhatsApp Resume)(No Calls)

Walk-in Interview Date and Time- Monday-Friday (10:00 AM-3:30 PM)


Job Summary: -

We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support on calls for airline process.

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience.

Who we are looking for?

  • Handle customer inquiries and resolve issues efficiently
  • Provide accurate information to customer
  • Process transactions and maintain customer records.
  • Deliver excellent customer service and enhance customer satisfaction.

What you would be doing?

  • Minimum Bachelor's degree/ Under grad
  • Prior experience in customer service
  • Strong communication and interpersonal skills.
  • Ability to handle customer queries and complaints effectively.
  • Relevant work exp. Preferably customer service
  • Good Spoken English
  • Computer Skills ability/experience using computer applications
  • Typing Speed
  • Call Handling Etiquette

What you will be signing up for?

  • Promising career progression
  • Best in industry compensation
  • Transport facility
  • Comprehensive training and development throughout your tenure
  • World class work culture, you would not want to miss!

POC- HR TANYA

Interested candidate can come for Direct Walk-in interview.

Mention (HR TANYA) on top of cv.


Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Walk-ins

Contact Details:

Company: IGT Solutions
Location(s): Delhi, NCR

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Keyskills:   International Call Center English Bpo Voice Customer Care Inbound Customer Service Bpo Customer Service Inbound Calls US Process Communication Skills Airline Process Travel Process Customer Handling International Calling UK Process

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₹ 50,000-3 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...