ServiceNow Consultant - Mumbai - Client Of
- Client Sampoorna
- 7 - 10 years
- Mumbai
- 10 months ago
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Job Description
ServiceNow Consultant - J46852Role Responsibilities
(40% of Time)
Analyst resource for HR, ITSM and Facilities business process and technology projects.
System consultant to HR, ITSM and Facilities business identify and articulate process impacts on technology/data and potential constraints.
Responsible for quality assurance, creation of test scripts, and testing execution.
Ensure user acceptance of system solutions.
Partner with business partners on the design of training strategy and communications.
Represent business partners throughout planning, development, and release processes.
(40% of Time)
Day to day operational support of HR, ITSM, and Facilities operations and ensure system health and sustainability. This may include foundational data administration, troubleshooting issues, and researching solutions.
Partner with business partners to identify functional requirements, including data, configuration, integration, and portal needs.
(20% of Time)
Develop documentation and training supporting system or processes changes.
Communicate system or process changes to users with varying technical knowledge.
Advocate and influence solutions and inform on new trends and technologies
Must - have technical skills and experience
Ability to gather and translate business requirements into specifications.
Experience with ServiceNow data administration and ServiceNow process analysis
Experience with SaaS implemented solutions.
Ability to work with contractors and 3rd party vendors to ensure a quality result on projects and enhancements
Demonstrated ability to analyze, design, configure, and support data, processes, and technology
Experience supporting stabilization and ongoing production support of technical solutions
Proven ability to manage multiple tasks/activities and prioritize appropriately.
Well-developed interpersonal and communication skills with technical and business partners at all levels
Demonstrated ability to work independently as well as in a collaborative team environment
Required Candidate profile
Candidate Experience Should Be : 7 To 10 Candidate Degree Should Be : BCA,BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,MCM,ME-Comp/IT,ME-Other,MSc-Comp/IT,MSc-Other,MTech-Comp/IT,MTech-OtherJob Classification
Industry: Hardware & NetworkingFunctional Area:
Role Category: Software Development
Role: Software Development
Employement Type: Full time
Education
Under Graduation: B.Sc in Computers, BCA in Computers, B.Tech/B.E. in ComputersPost Graduation: MCA in Computers, M.Tech in Computers, MS/M.Sc(Science) in Computers
Doctorate: Any Doctorate
Contact Details:
Company: Client Of SampoornaLocation(s): Mumbai
Website: http://www.sampoorna.com
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